Alex Nguyen
IT Support Technician
Hire this person
Send a job offer directly to this candidate
About
I'm a curious and enthusiastic person who enjoys trying new cuisines and staying active through badminton.
Experience
IT Support Technician with over 7 years of hands-on experience in providing technical support, managing infrastructure, and executing IT projects across corporate and production environments. Proven ability to troubleshoot hardware, software, and network issues, manage IT assets, and support end users both onsite and remotely. Strong background in Windows environments, Office 365 administration, server maintenance, and networking.
Skilled in coordinating office moves, system upgrades, and security implementations. Known for proactive problem-solving, attention to detail, and delivering user-focused solutions.
Education
Diploma in Computer Engineering Technology from Sheridan College (2013–2016), with a focus on IT infrastructure, networking, and hardware/software troubleshooting. Gained hands-on experience with computer systems, programming, and technical support
