IT Support Technician
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I'm a curious and enthusiastic person who enjoys trying new cuisines and staying active through badminton.
IT Support Technician with over 7 years of hands-on experience in providing technical support, managing infrastructure, and executing IT projects across corporate and production environments. Proven ability to troubleshoot hardware, software, and network issues, manage IT assets, and support end users both onsite and remotely. Strong background in Windows environments, Office 365 administration, server maintenance, and networking.
Skilled in coordinating office moves, system upgrades, and security implementations. Known for proactive problem-solving, attention to detail, and delivering user-focused solutions.
Diploma in Computer Engineering Technology from Sheridan College (2013–2016), with a focus on IT infrastructure, networking, and hardware/software troubleshooting. Gained hands-on experience with computer systems, programming, and technical support
