IT support technician
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A bright, talented, and ambitious & project manager with over 10 years of experience and a strong technical background and the ability to work with the minimum supervision. Diverse exposure to a wide range of technologies & talent in diagnosing hardware and software problems and ensuring that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated, presenting complex solutions clearly and accurately.
A bright, talented, and ambitious IT support technician & project manager with over 10 years of experience and a strong technical background and the ability to work with the minimum supervision. Diverse exposure to a wide range of technologies & talent in diagnosing hardware and software problems and ensuring that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated, presenting complex solutions clearly and accurately.
— IT Technical Skills —
Troubleshooting technical issues. | Network complications issues | Installing and configuring hardware and software|
Strategic Planning | Leadership | Managing multiple cases at one time | Client Satisfaction | Business Optimization |
Microsoft office | sales and purchases | Domain Administrator | servers management | CCTV |Data Centers
Dollarama / Warehouse Montreal QC 01/2019 – 08/2019
Distributing & scanning packages
Gildan Company Montreal QC 09/2018 – 12/2018
Packaging & scanning online orders
2 Years volunteering at ABC CENTER Montreal QC 10/2018 – 07/2021
Certificate, English Language Studies
2022 to the Present
Sheridan College | Oakville, ON
2019 – 2020
CACI Center | Montreal, Canada
Bachelor Degree, Engineering/ Computer Engineering 2005 to 2009
World American University | Washington, USA
Diploma, Technician 1999 - 2002
CompuBase | Jeddah, Saudi Arabia
