Ann Delgado
Medical Office Assistant
Hire this person
Send a job offer directly to this candidate
About
Managed front-desk operations and coordinated complex appointments for a multidisciplinary healthcare team. Handled patient inquiries via phone and email. Coordinated medical referrals, insurance authorizations, and ICBC/WorkSafeBC cases.
Experience
Medical Office Assistant - iScope Concussion & Pain Clinics - North Vancouver, BC
(2025-12)
- Managed front-desk operations and coordinated complex appointments for a multidisciplinary healthcare team.
- Handled patient inquiries via phone and email.
- Coordinated medical referrals, insurance authorizations, and ICBC/WorkSafeBC cases.
- Maintained accurate EMR records, processed payments, and ensured PIPA compliance.
- Supported clinic operations, staff onboarding, and administrative workflows.
Pharmacy Assistant (Part-Time) - Night Owl Bird Hospital - Vancouver, BC
(2026-04)
- Prepared injectable medications using sterile technique, reconstituted medications, and compounded oral suspensions.
- Performed accurate medication calculations and ensured dosing compliance.
- Reviewed treatment sheets and prepared patient-specific medications.
- Maintained accurate medication labeling and documentation.
Elderly Caregiver - P. Fleeks - Port Moody, BC
(2024-10 - 2025-07)
- Supported activities of daily living and provided patient-centered dementia care.
- Monitored vital signs and recognized early changes in condition, promoting safety and preventing health complications.
- Facilitated memory-strengthening activities and maintained a calm, structured care environment.
Home Support Worker for Person with High Special Needs - C. Bosma - White Rock, BC
(2023-08 - 2024-08)
A. Bosma (Disabled teenager with IDIC(15) sydrome)
- Assisted with mobility, transfers, feeding, and suctioning while ensuring patient safety.
- Administered medications and enteral feeding through J-tube and G-tube.
- Performed respiratory suctioning and monitored for signs of distress, escalating concerns appropriately.
Medical Office Assistant / Executive Assistant - HelloRache - New Jersey, USA (Remote)
(2020-03 - 2023-08)
- Managed patient scheduling, referrals, and physician calendars.
- Maintained accurate electronic medical records (EMR).
- Responded to patient inquiries via phone and email.
- Processed insurance claims, medical billing, and eligibility verification.
- Provided administrative and back-office support while ensuring HIPAA compliance.
- Performed live medical scribing during patient consultations.
Community Pharmacist - KD Pharmacy - Lipa, Philippines
(2018-09 - 2020-03)
- Managed pharmacy operations and compliance, including staff scheduling, inventory.
- Dispensed medications accurately and provided medication counseling.
- Reviewed prescriptions for accuracy and appropriateness.
Hospital Pharmacist - Lipa Medix Medical Center - Lipa, Philippines
(2017-07 - 2018-08)
- Collaborated with healthcare teams to optimize medication therapy.
- Counseled patients on medications, potential side effects, and administration.
- Monitored and reported adverse drug reactions as part of quality-improvement.
Education
Doctor of Pharmacy - Pharmacy - University of Santo Tomas (2018 - 2020)
Bachelor of Science - Pharmacy - Centro Escolar University (2012 - 2016)
High School diploma - Canossa Academy (2008 - 2012)
