Annabelle
Customer service
Talent
OttawaMember since September 25, 2026
Customer service and relationship buildingFinancial transaction processing and cash handlingStrong verbal and written communication skillsTime management and organizational skillsTeam collaboration and adaptabilityMicrosoft Office (Excel, Word, Outlook)POS systemsData entry and customer account management
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Customer service and relationship buildingFinancial transaction processing and cash handlingStrong verbal and written communication skillsTime management and organizational skillsTeam collaboration and adaptability
About
Conducted outbound calls and professionally interviewed respondents across North America. Provided clear and effective communication while assisting participants through survey questionnaires. Maintained accurate records and entered data with a high level of attention to detail.
Experience
Call Center Agent at Elemental Data Collection (2025-11 – 2026-02)
- Conducted outbound calls and professionally interviewed respondents across North America.
- Provided clear and effective communication while assisting participants through survey questionnaires.
- Maintained accurate records and entered data with a high level of attention to detail.
- Resolved participant questions and clarified survey information to ensure accurate responses.
- Met performance and quality standards in a high-volume call center environment.
- Demonstrated strong active listening, problem-solving, and interpersonal communication skills.
Sales Associate/ Cashier at SAQ (2024-06 – 2025-08)
- Processed high volumes of financial transactions accurately and efficiently
- Assisted customers by understanding their needs and recommending suitable products
- Delivered professional and personalized customer service in a fast-paced environment
- Maintained compliance with company procedures and cash-handling policies
- Built positive customer relationships through effective communication and active listening
- Collaborated with team members to ensure excellent customer experience
Cashier at Mélanie Lyne (2023-04 – 2024-06)
- Processed purchases, returns, and special orders with strong attention to detail
- Managed customer accounts and entered client information accurately
- Assisted customers with questions regarding products, services, and loyalty programs
- Handled multiple responsibilities efficiently while maintaining excellent customer satisfaction
- Supported store operations by preparing online orders in a high-volume environment
Education
Joint Honours Program in Economics and Mathematics – University of Ottawa (2025)
Commerce Program – Dawson College (2023 – 2025)
Skills
Customer service
