Azad Shams

Reliable and detail-oriented operations professional with experience in customer service, order handling, inventory-related activities, and day-to-day business operations. Strong focus on accuracy, following procedures, completing tasks efficiently, and providing helpful customer service. Quick to learn new systems, dependable, and comfortable working in fast-paced, team-based environments.

Operations & Customer Service - Iran

• Supported daily business operations, customer requests, sales activities, and order-related tasks.
• Coordinated with customers, suppliers, and colleagues to complete tasks accurately and on time.
• Maintained organized records and followed established procedures.
• Worked with business systems and learned new processes as required.

Business Operations - Iran

• Handled products and operational information with attention to accuracy and organization.
• Supported routine coordination, documentation, and customer-service activities.
• Worked independently when required and cooperated effectively with others.

Electrical Engineering

Islamic Azad University. Saveh/markazi

May 2010