Bianca Irani

Provided administrative support using OSCAR EMR software, including updating patient records. Assisted in scheduling appointments, sending reminders, and coordinating follow-ups to ensure efficient patient flow. Took patient vitals (blood pressure, temperature, weight, etc.) prior to consultations, ensuring accurate documentation.

Medical Admin Assistant - Reflex Medical Center - Toronto, Canada

(2025-06)

• Provided administrative support using OSCAR EMR software, including updating patient records.
• Assisted in scheduling appointments, sending reminders, and coordinating follow-ups to ensure efficient patient flow.
• Took patient vitals (blood pressure, temperature, weight, etc.) prior to consultations, ensuring accurate documentation.
• Supported front desk operations such as greeting patients, verifying health cards, and answering phone inquiries with professionalism and discretion.

Patient Care Administrator - Nurse Next Door - MJL Nursing - Toronto, Canada

(2022-05 - 2026-06)

• Record vital signs - blood pressure, pulse, and temperature at scheduled intervals, logging results for physician review.
• Ensure personal hygiene through timely patient bathing and coordinated medication intake to enhance health outcomes.
• Monitor and assist with patients' mobility exercises, promoting adherence to daily activity schedule while ensuring well-being.
• Provide first aid and CPR efficiently during emergency situations, leveraging medical training and quick decision-making skills.
• Monitor patient environments continuously, identifying and mitigating safety risks using standardized safety protocols.
• Provide companionship and respite services for the family.
• Support with medication reminders and basic health tasks.
• Assist with morning and evening care routines.
• Maintain accurate documentation and charting.
• Help clients manage daily activities with care and dignity.
• Handle meal planning, preparation and feeding.

Patient Care Administrator - Raj Jyoti Heart Hospital - Mumbai, India

(2021-06 - 2022-03)

• Oversee patients' meal trays and dietary needs, manage exercise routines, and organize recreational activities.
• Monitor and document patients' vital signs and assist in the collection of lab specimens.
• Regularly monitor patient status, document findings, and submit detailed reports.
• Respond to the medical team regarding patient scheduling and health updates.
• Provide first aid, CPR, and other emergency medical interventions.
• Assist patients with activities of daily living and personal care.
• Manage the replenishment of supplies and medical equipment.

Administrator - Raj Jyoti Heart Hospital - Mumbai, India

(2020-08 - 2021-05)

• Support clients in daily activities, including meal preparation, personal care, and supervising maintenance/housekeeping staff.
• Thoroughly assess the care plan before commencing visit, maintain meticulous records, and diligently execute all tasks.
• Timely response to scheduling inquiries from medical team members, ensuring adherence to agreed-upon timelines.
• Oversee reception and frontline personnel to deliver a superior standard of care to clients and their families.
• Revise scheduling and manage vacation requests to maintain uninterrupted continuity of care.

Front Desk Executive - Capricorn Lifestyle Pvt. Ltd. - Mumbai, India

(2012-06 - 2014-02)

• Manage telephone communications by promptly answering, transferring incoming calls, and initiating outbound calls.
• Maintain housekeeping duties including pantry management, stationary procurement, and meticulous record-keeping.
• Maintain records of communication, including outward and inward registers, and facilitating fax transmissions.
• Maintain an organized database of contacts by scanning and cataloging visiting cards.
• Manage the dispatch of courier mail and maintain meticulous records thereof.
• Responsible for payment of bills and managing company's petty cash.
• Direct report to the Managing Director for regular responsibilities.
• Liaise with global clientele to facilitate hotel reservations.

Executive Assistant to the Managing Director - Darode Jog Builders Pvt. Ltd. - Mumbai, India

(2011-11 - 2012-04)

Senior Front Desk Manager - PRA Realty (India) Pvt. Ltd. - Mumbai, India

(2005-11 - 2011-05)

Senior Customer Service Associate - Seating Control - WNS Global Services - Mumbai, India

(2001-08 - 2004-08)

B' Com - Savitribai Phule Pune University

Diploma - Medical Office Administration with Health Unit Coordinating - CIMT College