Medical Admin Assistant - Reflex Medical Center - Toronto, Canada
(2025-06)
- Provided administrative support using OSCAR EMR software, including updating patient records.
- Assisted in scheduling appointments, sending reminders, and coordinating follow-ups to ensure efficient patient flow.
- Took patient vitals (blood pressure, temperature, weight, etc.) prior to consultations, ensuring accurate documentation.
- Supported front desk operations such as greeting patients, verifying health cards, and answering phone inquiries with professionalism and discretion.
Patient Care Administrator - Nurse Next Door - MJL Nursing - Toronto, Canada
(2022-05 - 2026-06)
- Record vital signs - blood pressure, pulse, and temperature at scheduled intervals, logging results for physician review.
- Ensure personal hygiene through timely patient bathing and coordinated medication intake to enhance health outcomes.
- Monitor and assist with patients' mobility exercises, promoting adherence to daily activity schedule while ensuring well-being.
- Provide first aid and CPR efficiently during emergency situations, leveraging medical training and quick decision-making skills.
- Monitor patient environments continuously, identifying and mitigating safety risks using standardized safety protocols.
- Provide companionship and respite services for the family.
- Support with medication reminders and basic health tasks.
- Assist with morning and evening care routines.
- Maintain accurate documentation and charting.
- Help clients manage daily activities with care and dignity.
- Handle meal planning, preparation and feeding.
Patient Care Administrator - Raj Jyoti Heart Hospital - Mumbai, India
(2021-06 - 2022-03)
- Oversee patients' meal trays and dietary needs, manage exercise routines, and organize recreational activities.
- Monitor and document patients' vital signs and assist in the collection of lab specimens.
- Regularly monitor patient status, document findings, and submit detailed reports.
- Respond to the medical team regarding patient scheduling and health updates.
- Provide first aid, CPR, and other emergency medical interventions.
- Assist patients with activities of daily living and personal care.
- Manage the replenishment of supplies and medical equipment.
Administrator - Raj Jyoti Heart Hospital - Mumbai, India
(2020-08 - 2021-05)
- Support clients in daily activities, including meal preparation, personal care, and supervising maintenance/housekeeping staff.
- Thoroughly assess the care plan before commencing visit, maintain meticulous records, and diligently execute all tasks.
- Timely response to scheduling inquiries from medical team members, ensuring adherence to agreed-upon timelines.
- Oversee reception and frontline personnel to deliver a superior standard of care to clients and their families.
- Revise scheduling and manage vacation requests to maintain uninterrupted continuity of care.
Front Desk Executive - Capricorn Lifestyle Pvt. Ltd. - Mumbai, India
(2012-06 - 2014-02)
- Manage telephone communications by promptly answering, transferring incoming calls, and initiating outbound calls.
- Maintain housekeeping duties including pantry management, stationary procurement, and meticulous record-keeping.
- Maintain records of communication, including outward and inward registers, and facilitating fax transmissions.
- Maintain an organized database of contacts by scanning and cataloging visiting cards.
- Manage the dispatch of courier mail and maintain meticulous records thereof.
- Responsible for payment of bills and managing company's petty cash.
- Direct report to the Managing Director for regular responsibilities.
- Liaise with global clientele to facilitate hotel reservations.
Executive Assistant to the Managing Director - Darode Jog Builders Pvt. Ltd. - Mumbai, India
(2011-11 - 2012-04)
Senior Front Desk Manager - PRA Realty (India) Pvt. Ltd. - Mumbai, India
(2005-11 - 2011-05)
Senior Customer Service Associate - Seating Control - WNS Global Services - Mumbai, India
(2001-08 - 2004-08)
