Account Manager - TRG Staffing Solutions - Vancouver, Canada
(2023-04 - 2025-07)
- Managed a portfolio of client accounts, delivering consultative workforce solutions aligned with business goals.
- Recruited, interviewed, hired, and onboarded 400–450 temporary associates annually.
- Maintained a 97% employee retention rate through proactive engagement.
- Built long-term client relationships and delivered tailored staffing solutions.
- Managed high-volume inbound/outbound communication with candidates and stakeholders.
- Used Workday, Avionté, Mindscope, and HubSpot CRM to manage recruitment pipelines and reporting.
- Generated KPI reports to improve hiring efficiency and client satisfaction.
- Coordinated onboarding, scheduling, workforce planning, and employee relations.
- Collaborated across teams to resolve staffing challenges and improve operations
Data Administrator - Lululemon Athletica - Vancouver, Canada
(2022-11 - 2023-03)
- Maintained database systems for accurate product information updates.
- Utilized company systems proficiently to maintain accurate data management.
- Resolved issues with package addresses and locations to ensure timely delivery.
- Communicated regularly with IT and GEC to address order-related issues effectively.
- Inventory checking and keeping a record of inventory.
- Maintained inventory databases with 98.5% KPI accuracy.
Human Resources Facilitator - Lululemon Athletica - Delta, BC
(2022-09 - 2022-12)
- Delivered critical information on benefits, payroll, and safety to ensure associates' understanding and compliance.
- Provided training on company work ethics to associates to reinforce organizational values.
- Facilitated appointment scheduling for associates to enhance operational efficiency.
- Gained knowledge about asset protection strategies.
Peak Learning Facilitator - Lululemon Athletica - Delta, BC
(2022-09 - 2022-12)
- Achieved high retention rates of associates by implementing engagement strategies.
- Facilitated group sessions for associates, promoting engagement and teamwork.
- Established strong relationships with associates through effective communication, fostering a collaborative environment.
- Educated associates on company code of conduct, ensuring compliance and understanding of policies.
- Provided in-class training.
