Garima Gargate

Results-driven customer service and operations professional with 6+ years coordinating daily workflows, leading teams, and delivering exceptional client experiences. Skilled in POS systems, scheduling, records management, and Microsoft Office. Thrives in fast-paced, people-first environments.

Team Leader - Tip Top Tailor

(2025-01)

• Lead floor operations at Tip Top Tailor, ensuring a welcoming, well-merchandised environment and consistent service standards
• Handle POS transactions, cash management, and inventory organization with high accuracy and adherence to company procedures
• Resolve customer concerns professionally while balancing multiple priorities and collaborating with the team

Assistant Manager - Orane International

(2020-01 - 2024-03)

• Managed day-to-day operations for a busy service centre, overseeing scheduling, client records, and staff coordination across a 4-year tenure
• Served as primary client contact, resolving inquiries and concerns while maintaining a welcoming, organized service environment
• Trained team members, communicated expectations clearly, and drove a positive team culture through consistent leadership

Counsellor / Customer Service Representative - Orane International

(2019-01 - 2020-01)

• Delivered front-line client support, handled multi-channel inquiries, and maintained accurate scheduling and registration records with full confidentiality

Master of Business Administration (MBA) - Finance - IMS Institution Indore, India

Bachelor of Science (B.Sc.) - DAVV University India