Grace Drummond

Friendly, professional and organized receptionist candidate with experience in front desk support, administration and data entry. Skilled in greeting visitors, handling phone communication, information processing and supporting daily office operations. Offers strong customer service, communication and Microsoft office skills along with a positive attitude and readiness to learn.

Welcome Desk Staff at Brookswood Baptist Church (2026-03 – Present)

• Welcomed guests and supported daily reception activities
• Addressed inquiries and directed requests to the appropriate staff members
• Processed donations and supported daily front desk transactions
• Relayed guest feedback, requests, and concerns to team members

Receptionist (Shadow) at Avalon Gardens (2023-03 – Present)

• Managed phone calls and supported daily reception activities
• Organized, scanned, and shredded documents to maintain accurate records
• Coordinated event setup and cleanup for staff and residents
• Delivered community gifts, main and donations to residents with care and professionalism

Companion at Self Employed (2025-07 – 2026-02)

• Assisted clients with daily tasks and community outings
• Provided respectful communication and dependable support during visits
• Fostered a positive and comfortable experience for clients

Administration and Data Entry Worker at Fraser Valley Gleaners (2024-06 – 2025-11)

• Maintained volunteer hour records with accuracy and attention to detail
• Completed data entry and provided administrative support across daily operations
• Led facility tours and responded to visitor questions professionally
• Supported document handling, cleaning, and day-to-day tasks
• Processed donations and supported daily transactions

Fundraiser and Event Assistant at Surrey Memorial Hospital (2020-02 – 2024-10)

• Supported fundraising campaigns and community events through public outreach
• Promoted current and upcoming campaigns to increase community awareness
• Delivered speeches at official events attended by more than 500 people
• Facilitated event support and professional communication with attendees

Qualifying Studies – University of the Fraser Valley

High School Diploma – Langley Fundamental Middle Secondary School (2024)

Responsible Adult – YMCA BC (2026)

Basic First Aid – WorkSafe BC (2026)

Teen Grief and Loss Training Program – Langley School District SD35 (2023)

ASL 101 – Queer ASL (2023)