Harmandeep Kaur

I have two years of experience recognizing and resolving customer-related problems, evaluating data, and offering solutions. I am a multifaceted, effective, and trustworthy postgraduate Associate of Arts student.

Customer Service Manager at Walmart (2023-03 – 2025-08)

• Collaborated with team members to ensure a smooth and efficient checkout process.
• Resolved customer complaints and issues in a professional manner.
• Operated cash registers to process customer transactions efficiently and accurately.
• Handled cash, credit/debit card transactions, and provided correct change to customers.
• Assisted customers with inquiries, providing friendly and knowledgeable customer service.

Front counter executive at McDonald's (2023-01 – 2025-08)

• Greeted and welcomed customers with a friendly and positive attitude.
• Took customer orders accurately using the point-of-sale (POS) system.
• Handled cash, credit/debit card transactions, and provided correct change.
• Ensured timely and accurate preparation and delivery of food orders.
• Managed customer complaints and concerns with professionalism and efficiency.

Front counter executive at Wendy's (2025-09 – 2026-07)

• Handled cash, debit, and credit transactions.
• Managed multiple tasks in a fast-paced environment
• Assisting walk-in customers

Associate of Arts Degree – Selkirk College (2023-01 – 2024-12)

– GHG Senior Secondary School (2019-04 – 2020-03)