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Jan Edmark Arieta

Jan Edmark Arieta

Customer Service Representative |

Talent
Brampton, OntarioMember since September 11, 2023
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About

Used to working overnight shifts and long hours on tasks.

Experience

Sales Development RepresentativeSales Development Representative

Vidyard · InternshipVidyard sJun 2022 - Sep 2022 · 4 mos

  • Prospected leads for business development
  • Effective time management to multi-task all responsibilities and hit daily and weekly KPI
  • 100s of Vidyard videos created (and counting!). Adding personalization to every video
  • Created and kept up conversations with C-level prospects

Shift ManagerShift Manager

Burger King ·Feb 2018 - Jun 2022 · 4 yrs 5 mos

  • Top performer on upselling desserts and upsizing combo meals for consistently higher Average Order Value
  • Deescelated complaints and handled objections to keep a smooth workflow while keeping customers satisfied
  • Unwavering upbeat attitude that could be felt even at the last hour of the fifth 10-hour shift of the week
  • Provided excellent customer service that satisfied and in doing so increased the existing customer base
  • Directed fellow employees to maximize workflow efficiency based on individual strengths and capabilities
  • Consistently had the lowest average Drive-Thru time without sacrificing order accuracy

Education

High School Grad

Uvaro

Hyper focus on tech sales processes: full sales cycle, role-specific sales cycle, creation of ICPs, buyer personas, effective cadences, tech stack tools & CRM management.

Enhancing skills, such as: relationship building, customer-centric selling, BANT qualification, discoveries & researching for lead generation, presentations to C-suite levels, effective cold calling

Reviews

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