
Jodie Donaldson
PATIENT CARE | CUSTOMER SERVICE | EDUCATOR
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About
Compassionate and highly organized professional with over 20 years of experience in patient care, customer service, education, and client support. Skilled in building strong relationships, communicating with empathy and professionalism, and providing exceptional support in both healthcare and independent business settings. Known for a calm, positive approach and a commitment to creating a safe and supportive experience for every client.
Experience
Health Care Aide / Nursing Assistant / Respite Care at Private Homecare (2000-02 – 2020-01)
- Delivered compassionate, client-centered care in clinical and home settings.
- Assisted individuals with mobility, medication reminders, and personal care.
- Maintained accurate records and communicated with nurses and family members.
- Educated clients on health routines, symptom monitoring, and treatment side effects.
- Supported patients with chronic pain, anxiety, and sleep issues.
- Provided trauma-informed, empathetic, and nonjudgmental support.
- Familiar with wellness-focused and therapeutic approaches.
Independent Educator & Consultant at Phoenix Rising Astrology (2020-02 – Present)
- Provide one-on-one consultations to help clients understand personality patterns, timing, and personal growth.
- Teach astrology classes and workshops, both online and in person.
- Translate complex spiritual and psychological concepts into practical, actionable advice.
- Maintain long-term client relationships and create a safe, inclusive environment for personal exploration.
- Strong communication, active listening, and client support skills.
Education
General Studies in General Studies – Northern Alberta Institute of Technology
General Studies in General Studies – Mount Royal University
