Karamdeep Kaur

Customer Service Representative with 1+ years of experience in face-to-face customer service in Rajdhani sweets and snacks restaurant. Knowledgeable with major customer service, handling customer complaints, invoicing, making paysheets and maintaining a positive and friendly disposition. One month volunteer experience in Rai trucking dispatch and brokage specialist and having knowledge of booking loads and assigning work to drivers via software such as load link, Avaal , expert and so on. Hoping to render my services to the best of my ability and to attain a position of responsibility and work to match higher standards for me and the organization.

Customer Service Representative with 1+ years of experience in face-to-face customer service in Rajdhani sweets and snacks restaurant. Knowledgeable with major customer service, handling customer complaints, invoicing, making paysheets and maintaining a positive and friendly disposition. One month volunteer experience in Rai trucking dispatch and brokage specialist and having knowledge of booking loads and assigning work to drivers via software such as load link, Avaal , expert and so on. fimilar with data entry , payrolls,making bill sheets paya and receivable.Hoping to render my services to the best of my ability and to attain a position of responsibility and work to match higher standards for me and the organization.

• Rai Trucking dispatch and brokerage specialist.
• Dispatch logistics :December 2022-January 2022

• Having ability to giving tremendous customer service to brokers which is helpful in building strong and healthy association with them.
• Potential in finding and booking the load on load broad via software like load link and DAT load board, according to recent value and along with this having a knowledge of load conformation sheet, customs invoice, and BOL.
• Arrange and manage documentation for customs with PAPS and PARS regarding cross-boarders.
• Capable to Maintain bill sheet of both receivable and payable and preparing the pay cheques according to company norms, vision about cash advance, T-cheque, detention period , Lumber pay .
• By paying closer attention to driver activities and capable in organizing scheduled pickup and deliveries for city dispatch proficiently
• Ample knowledge of enumerate loads and data entry for creating ACE e-manifests, ACE shipment and ACI cargo using Avaal software.

• Rajdhani Sweets and Snacks:

• Customer Service Representative: May 2022 -December 2022

• Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Doing the multitask in the restaurant such as handling the customer complaints, there taking take orders and so on.
• Handling cashier to take food order and payments.
• Keeping invoice of delivery in system and making cheques.
• Handling and ordering the necessary products and raw material for restaurant.
• Deliver prompt and professional solutions for customer.
• Assisting customers with questions, inquiries, complaints, or special requests.
• Resolve customer service issues and escalate as required.
• Answer customer calls.

• D’Angelo Brands:

• General Labor: May 2021 - Feb 2022.
• Working on the assigned station to keep the things moving in a fast-paced environment.
• Packing products and stacking the packed products.
• Maintaining the alignment of the products on moving conveyer.
• Operating the machine such as packing machine.
• Cleaning the assigned station and hand-over to the next shift.

al Qualification

• Dispatch certificate 2022
• International Business Management 2022
• Health Care Management 2021
• Batchelor in science 2019
• Senior Secondary 2016