Khushboo Julka
Customer Service Representative
Talent
BramptonMember since September 24, 2026
Guest relationsConflict resolutionClient retentionPersonalized servicePayment processingCash handlingDrawer balancingOrder fulfillment
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Guest relationsConflict resolutionClient retentionPersonalized servicePayment processing
About
Motivated and detail-oriented Undergraduate Student at the University of Guelph with a strong foundation in customer service, operational execution, and cash management. Proven ability to excel in fast-paced, high-pressure environments, resolve client inquiries with professionalism, and maintain impeccable financial accuracy. Adept at multilingual communication and team collaboration to elevate customer experiences.
Experience
Customer Service Representative at Pizza 2 Go (2023-06 – 2026-08)
- Delivered personalized customer support to incoming guests, building rapport to foster brand loyalty and high satisfaction.
- Managed daily financial transactions, processing cash, debit, and credit payments accurately while maintaining register balance.
- Handled high-volume phone inquiries and digital orders efficiently in a fast-paced retail food service environment.
- Performed detailed quality assurance on all outgoing deliveries and monitored store inventory based on customer demand patterns.
Education
Bachelor of Science in Undergraduate – University of Guelph (2025-01)
Ontario Secondary School Diploma in OSSD – Louise Arbour Secondary School (2025-06)
Skills
Customer Service Representative
