Business / Customer service
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Good-natured and hardworking individual, looking for a professional job to continue helping my community.
May 2019 - Current Coastal Creations, Montague, PE - Owner & Operator ● Design and manufacture gold and silver jewelry; repair jewelry ● Set-up and manage all aspects of the part-time home jewelry business
May 2017 - November 2019 Shoreline Design Inc., Georgetown, PE - Manager and Production Worker ● Manage showroom and inventory needs for jewelry company ● Manufacture product, custom orders and repair jewelry ● Exceptional customer service; inside and outside sales ● Maintain equipment, shop order and cleanliness
January 2017 - March 2017 North Kingstown Free Library, North Kingstown, RI - Circulation ● Worked all aspects library circulation desk at busy library May 2008 - January 2016 Fashion Accessories First Inc., Smithfield, RI - Project Manager, Design Coordinator ● Assist Creativity department for consistent sample development for fashion jewelry company ● Coordinate direct reporting employees with shifting priorities ● Check specs of samples for order accuracy; Merchandise presentations for Novelty product line. ● Track requests and scheduling to meet presentation deadlines for sales team ● Research trends, make jewelry and spec sheets for development, Color- matching
November 2007 - May 2008 National Velour Corporation, Warwick, RI - Customer Service and Inside Sales ● All aspects of customer service for high-end packaging company, including order entry, process requests for quotes and color matching and follow-up; Sales calls ● Verify invoices and balance inventory books ● Oversee materials converting department to meet customers requirements ● Coordinated shipping and receiving department
September 2004 - November 2007 Fuller Findings Inc., Pawtucket, RI - Sales & Customer Service / Manufacturing / Jewelry Design / Website Support ● All aspects of customer service for jewelry manufacturing company, Sales calls and outside sales ● Design fine jewelry for domestic and partial off-shore manufacturing, sample making ● Set standards for domestic manufacturing and oversee quality control ● Repair jewelry to meet standards; Track production in computer; set-up and charge ● Maintain website’s commerce page, marketing using Ad Words, writing press releases
September 1997- September 2000 Volk Manufacturing, Warwick, RI - Manufacturing Support ● Provide support to many areas of manufacturing at fine jewelry company ● Experience in oven operation, set-up & charge, torch soldering, stone setting, adjustment & clean-up of raw castings, linking
Seasonal 1996 - 1997 Aramark Corporation, Smithfield, RI - Administrative Assistant ● Provided general administrative support, Calculated and processed daily reports ● Managed daily cash flow for multiple areas of business
January 1991 - May 1995 Kara Inc., Warwick, RI - Executive Assistant ● Provided general administrative support to my parents fine jewelry company, including answering phones and shipping and receiving ● Color match gemstones for pairs of earrings, hand counting and weighing of gemstones
September 1999 - May 2004 Rhode Island College, Providence, RI - B.A. Metalsmithing and Jewelry Design - Cum Laude Excelled at being a student, gained a love of learning, and participated in work- study in 2 studios and assisted professors with materials prep and teaching student
Graduated Cum Laude with a BA from Rhode Island College in 2004
