Marcia Campbell
MBA Graduate | Procurement, Customer Service & Administrative Professional
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About
MBA graduate with experience in procurement, customer service, collections, and administration. Skilled in client relations, account management, records maintenance, problem-solving, and delivering excellent service in fast-paced environments.
Experience
Customer Service associate Deli Department - Safeway - Burquitlam, BC
(2025-04 - 2026-05)
- Delivered excellent customer service and resolved customer concerns.
- Supported daily operations while maintaining quality and food safety standards.
Customer Service /Salad Bar - Real Canadian Superstore - Lougheed Highway, BC
(2023-11 - 2023-12)
- Assisted customers and maintained food quality and safety standards.
Procurement Assistant / CS Rep - Overseas Examinations Commission
(2019-05 - 2023-09)
- Coordinated purchase requests, supplier communications, and delivery schedules.
- Maintained procurement records and documentation.
- Responded to customer inquiries and provided administrative support.
Collections Analyst & Customer Service Representative - PaySafe
(2016-07 - 2019-04)
- Managed a portfolio of 500+ customer accounts.
- Negotiated payment arrangements and resolved account issues.
- Maintained accurate account records and customer documentation.
Senior Sales Representative - Wholesaler's Choice Chemical
(2014-01 - 2015-01)
- Provided customer service and sales support.
- Assisted with inventory and customer account management.
Education
Master of Business Administration - MBA - University Canada West (2023 - 2025)
Bachelor of Science - Marketing - University of the Commonwealth Caribbean (2016 - 2019)
