Maryam Amjad
Medical Office Assistant
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About
Perform administrative and front-desk duties, including checking in patients, booking appointments, and managing records using the EMR software OSCAR. Contact patients to confirm, reschedule, and coordinate appointments through phone and email Address patient inquiries regarding referrals, prescriptions, and test results while maintaining confidentiality and adherence to clinic protocols
Experience
Medical Office Assistant - Carefiniti - North Vancouver, British Columbia
(2025-10)
- Perform administrative and front-desk duties, including checking in patients, booking appointments, and managing records using the EMR software OSCAR.
- Contact patients to confirm, reschedule, and coordinate appointments through phone and email
- Address patient inquiries regarding referrals, prescriptions, and test results while maintaining confidentiality and adherence to clinic protocols
Graduate Student - British Columbia Centre on Substance Use - Vancouver, British Columbia
(2025-05)
- Conducting a clinical research thesis under Dr. Nadia Fairbairn and Dr. Eugenia Socias as part of the Observational Prospective Study of Injectable Opioid Agonist Treatment
- Examining treatment trajectories and health outcomes among individuals with opioid use disorder to inform evidence-based approaches to addiction care
Thesis Student - Evidence in Allergy - Hamilton, Ontario
(2024-09)
- Lead a systematic review under Dr. Derek Chu, investigating the efficacy of interventions to reduce adverse reactions to vaccinations in individuals with allergies
- Assess and compare various interventions, including antihistamines and corticosteroids, to inform clinical practice
- Collaborate with interdisciplinary teams to ensure robust and evidence-based findings
Volunteer - Crisis Responder - Hamilton, Ontario
(2023-09)
- Provide crisis intervention and emotional support via chat platforms for individuals of all ages, promptly
- Implementing suicide risk assessments and safety planning
- Collaborating with a multidisciplinary team to ensure comprehensive support for texters
Medical Assistant - Dr. Curnew Health - Hamilton, Ontario
(2024-05 - 2025-04)
- Conducting detailed interviews with patients to record medical histories, enhancing diagnostic accuracy
- Analyzing and explaining cardiovascular test results such as electrocardiograms, echocardiograms, and stress tests to patients and the physician
- Presenting patient histories to the physician for focused review, streamlining patient care
- Consulting with patients on medications and strategies for cardiovascular health improvement
Volunteer - St. Joseph’s Healthcare Hospital - Hamilton, Ontario
(2024-01 - 2025-04)
- Assisting healthcare professionals in meeting patient needs promptly and effectively, ensuring comfort and well-being during the recovery process
- Engaging in patient rounds to assess comfort levels, address concerns, and provide companionship and assistance as needed
- Facilitating patient intake procedures for a research study at St. Joseph’s Healthcare Hospital, contributing to the investigation on how comfort cart items positively influence patient recovery and comfort levels
Thesis Student - Toronto Metropolitan University - Toronto, Ontario
(2023-09 - 2025-04)
- Conducted research under the supervision of Dr. Suzanne Fredericks at the Daphne Cockwell School of Nursing
- Designed and implemented tailored intervention strategies aimed at improving outcomes and satisfaction for seniors undergoing cardiac catheterization procedures, encompassing a multifaceted approach to patient care
Peer Mentor - BHSc Buddy Program - Hamilton, Ontario
(2022-09 - 2024-04)
- Provided one-on-one mentorship to incoming Health Sciences students, offering guidance on academic planning, course selection, and campus resources
- Supported mentees in transitioning to university life by addressing challenges related to workload, extracurricular involvement, and social integration
- Fostered a welcoming and inclusive environment to promote student well-being and success within the BHSc community
Employee - Williams Fresh Cafe - Hamilton, Ontario
(2022-09 - 2024-04)
- Provide exceptional customer service by greeting customers, taking orders accurately, and ensuring timely delivery of food and beverages
- Manage inventory and restocked supplies to ensure smooth operation during busy shifts, minimizing downtime and maximizing efficiency
- Collaborate with team members to maintain cleanliness and organization of the cafe, adhering to health and safety standards
- Adapt quickly to changing priorities and customer preferences, enhancing flexibility and responsiveness in a fast-paced environment.
Event Coordinator - MacDonates - Hamilton, Ontario
(2023-09 - 2023-04)
- Managed logistics and scheduling for blood donation drives, ensuring smooth operations and maximum donor turnout
- Coordinated promotional campaigns and outreach efforts to engage community members and increase participation in charity events
- Collaborated with volunteers and stakeholders to organize fundraising activities, achieving fundraising goals and supporting community health initiatives
Screening Volunteer - EyeMAC - Hamilton, Ontario
(2023-09 - 2023-04)
- Conducted thorough vision screenings in accordance with established protocols, ensuring accurate assessment and referral of children with vision impairments
- Collaborated effectively with team members and school staff to facilitate smooth screening sessions and maintain a supportive environment for children undergoing vision tests
- Received comprehensive training in evidence-based vision screening methodologies, including the use of standardized tools and procedures endorsed by leading eye care professionals and organizations
Research Assistant - McMaster University - Hamilton, Ontario
(2022-05 - 2023-04)
- Conducted two case reports with the Department of Health Research Methods, Evidence and Impact under the supervision of Dr. Elizabeth Alvarez
- Investigated what physical distancing policies Bangladesh and Pakistan implemented and their effects on the epidemiology of COVID-19
- Partook in data extraction from a variety of databases for our final report
- Obtained first authorship for assisting in manuscript writing
- Conducted poster presentations at the Health Research Methods, Evidence and Impact’s annual research day
Co-Chair - International Women and Children’s Health Conference - Hamilton, Ontario
(2022-07 - 2023-03)
- Organized the 24th annual conference collaborating with two other co-chairs
- Designated myself as the Research Co-Chair, and recruited a team of executive members
- Contacted several researchers who were interested in conducting presentations, and maintained communication with them until the event
- Assisted in hosting the event over Zoom, with over 80 registered attendees
Research Assistant - McMaster University - Hamilton, Ontario
(2022-06 - 2022-08)
- Conducted research with the Department of Physical Medicine and Rehabilitation under the supervision of Dr. Jamie Fleet
- Assisted with a systematic review to assess cannabis tapering in the setting of chronic pain, by screening titles and abstracts in an efficient and accurate manner
Nurse’s Aide – Co-op Position - Winston Park Medical Centre - Oakville, Ontario
(2020-02 - 2020-06)
- Built positive rapport with patients, and improved patient care
- Assisted in taking patient vitals through the supervision of a physician, to gain exposure to clinical work
- Executed administrative tasks on a daily basis, within busy, multi-physician practices
- Improved the organization of patient files and records by instituting new systems to maximize efficiency
Education
Master of Science - Experimental Medicine - University of British Columbia (2025-05)
Honours Bachelor - Health Sciences - McMaster University (2021-04 - 2025-04)