Maryam

I have had the opportunity to work and gain solid experience in service with the public. I have worked as a customer service agent, as a saleswoman, receptionist, and telephone operator. I would like to highlight that I am a hardworking, serious, respectful, and reliable person who enjoys serving the public.

I speak several languages, including perfect fluency in French and English. Furthermore, I am comfortable with computers and Microsoft Office and am familiar with several software programs such as: Word, Excel, and PowerPoint.

Telephone Operator - Entreprise l'épicier - Montréal

(2023-01 - 2024-12)

• Make phone calls to offer products
• Respond to information requests
• Provide information and details about products, and schedule appointments for representatives

Door Receptionist - Entreprise L'Idéal - Montréal

(2020-01 - 2024-12)

• Welcome residents and visitors upon their arrival at the office
• Direct visitors to the appropriate person and locations
• Ensure the reception area is tidy and presentable
• Provide basic and accurate information in person and by phone
• Receive, sort, and distribute daily mail
• Maintain the reception area safe and clean by complying with procedures and regulations
• Conduct regular rounds to ensure building security
• Perform other receptionist duties such as filing, photocopying, transcription, and faxing
• Welcome visitors by greeting them, in person or on the telephone, answering or directing inquiries
• Direct visitors by maintaining directories
• Maintain security by following procedures; monitoring logbook, issuing visitor badges

Customer Service Agent – Saleswoman - Khady Boutique - Dakar, Sénégal

(2017-01 - 2019-12)

• Welcome customers and offer them advice
• Take orders
• Close sales
• Organize and tidy up
• Clean and maintain the cleanliness of the store

Customer Service Agent – Saleswoman - Sulaiman Shop - New York

(2016-01 - 2017-12)

• Welcome customers and offer them advice
• Take orders
• Close sales
• Organize and tidy up
• Clean and maintain the cleanliness of the store

Student - Economics - Université de Montréal (2023-01 - 2024-12)

College Student - Collège Immaculé Conception (2018-01 - 2019-12)

Secondary School - École Jacques Rousseau (2013-01 - 2017-12)