Nana Obeng

Senior operations leader with 15+ years leading end-to-end supply chain, manufacturing, and fulfillment functions for high-growth, direct-to-consumer and ecommerce brands across beauty, personal care, supplements, and other regulated consumer packaged goods (CPG). Track record spans in-house production scaling, raw material sourcing, quality and regulatory compliance (GMP, FDA, ISO), and global distribution, supported by an engineering foundation and executive-level business training. Known for turning ambiguous, fast-growth operating environments into clear systems, planning cadences, and accountability structures that scale with the business.

Comfortable owning operations end to end, reporting directly to CEOs, founders, and executive leadership, and building cross-functional alignment across engineering, marketing, finance, and manufacturing partners.

Strategic Operations Consultant at HIGHPOINT Management Consulting (2023-01 – Present)

• Designed and implemented operating systems for CEO- and founder-led growth-stage companies, including planning cadences, decision-making frameworks, and execution rhythms that translated strategy into measurable outcomes.
• Led quarterly and priority-planning processes for client organizations, aligning priorities, dependencies, and resources across cross-functional teams.
• Diagnosed organizational and operational friction directly with CEOs and founders, and implemented solutions that improved decision quality and operational effectiveness.
• Built scalable documentation, operating mechanisms, and planning tools that enabled teams to execute with less oversight.

Strategic Business Advisor at Delphia Advisory & Wellness (2025-01 – Present)

• Advise the CEO on operating structure during a period of rapid growth, aligning operational systems with organizational values and turning strategic ambiguity into clear, executable plans.

Director of Operations / Interim COO at Inkbox (2020-01 – 2022-12)

• Owned end-to-end operational health of a $27M supply chain and manufacturing organization, diagnosing risk, cost, and efficiency gaps across sourcing, production, and global fulfillment, and reported performance and scaling decisions directly to the CEO.
• Led cross-functional coordination across software development, marketing, ecommerce, manufacturing, and finance, translating revenue targets and budget constraints into the operating boundaries every team executed against.
• Directed operational scaling across two simultaneous growth vectors, international market expansion and a business-model shift from direct-to-consumer into wholesale, building new fulfillment structures and partner relationships to support both.
• Partnered with manufacturing and third-party logistics providers to balance cost, quality, and delivery speed; led attainment of GMP certification to unlock international market expansion.
• Partnered directly with finance leadership to refine P&L and contribution-margin reporting, correcting cost misclassification and informing decisions on hiring and new-product investment.
• Directed manufacturing operations through due diligence for acquisition readiness, coordinating financial, operational, and compliance data rooms.
• Built demand-forecasting and peak-volume planning processes with finance, ecommerce, and creative to de-risk Black Friday and holiday-season volume spikes.
• Partnered with the software development team to set go-live standards for a semi-automated production system, driving cross-functional knowledge transfer to reduce production risk and improve troubleshooting response.
• Led a production team of 45 against throughput, quality, and efficiency KPIs, managing dual-track operations across catalog products and a custom design-and-manufacture division simultaneously.

Co-Founder at REDY Inc. (2018-01 – 2024-12)

• Defined scalable operating processes and resource allocation across a DTC ecommerce brand, building planning and execution systems from the ground up.
• Built and maintained strategic supplier and distribution partnerships; analyzed workflows and financial metrics to drive operational effectiveness and ROI.
• Secured HPFBI and ISO 9001 certifications, developing documentation frameworks and compliance systems for product and supply chain integrity.

Director of Operations – Special Projects at The Princess Margaret Cancer Foundation (2019-01 – 2020-12)

• Advanced key initiatives of a six-year strategic plan, reporting to the COO; introduced a change-management framework to guide organizational and technology transformation.
• Built process maps to identify and resolve gaps and inefficiencies in donations-management operations.
• Served as project authority for a $9M, 56,000 sq. ft. workplace and technology relocation affecting 150 employees.

Engineering Capital Projects & Regulatory Compliance at Apotex Inc. (2012-01 – 2019-12)

• Directed business-process improvements and program oversight across a $23M CapEx portfolio; managed inventory and preventive-maintenance systems in SAP.
• Served as FDA and HPFBI regulatory audit lead, directing quality-deviation management and ensuring adherence to stringent compliance standards.

Project Engineer at Apotex Inc. (2009-01 – 2012-12)

• Developed equipment and process specifications, process-flow diagrams, and automation integration plans to drive process improvement across pharmaceutical and biotech clients.

Executive MBA – Schulich School of Business (York University) & Kellogg School of Management (Northwestern University) (2017-01 – 2018-12)

Bachelor of Engineering in Engineering – University of Guelph