Natsuki Harada

JP / EN operations professional with experience coordinating cross-functional teams, improving workflows, and managing e-commerce and event operations in Canada and Japan. Authorized to work in Canada, Available for full-time opportunities from August 10, 2026.

Digital Marketing Support at AK Japan Market Access Inc. (2026-04 – 2026-07)

• Co-founded an early-stage B2B and B2C company supporting Japanese brands entering the Canadian market through e-commerce, wholesale, and market-entry services.
• Built centralized workflows in Notion and Discord and coordinated weekly execution across 10+ marketing, web development, sales, and external contributors.
• Led the launch and operation of a corporate website and multilingual Shopify store while managing 10+ SKUs and 100+ inventory units across Shopify and Amazon.
• Managed B2B outreach and CRM activity through HubSpot, supporting approximately 10 business discussions and advancing two prospects to product sampling or test introduction.

Event Operations Team Leader at Outsourcing Total Support (2025-04 – 2025-10)

• Promoted to Team Leader within three days and co-led daily assignments, breaks, and operational support for approximately 30 staff.
• Coordinated with 5+ vendors per shift, event management, payment providers, stage teams, and other departments.
• Resolved staffing changes, guest complaints, payment-terminal issues, and Japanese-English escalations at a six-month event attended by approximately 530,000 visitors.

Kitchen Helper / Busser at L'Atelier Patisserie (2026-03 – 2026-07)

• Supported daily service operations and collaborated with kitchen and front-of-house teams in a fast-paced Canadian workplace.

Business Diploma – Cornerstone College (2026-02 – 2026-08)

Bachelor of Business – Ritsumeikan University (2024-04 – 2029-03)