PatSnap - Toronto, Ontario, Canada 2021-Current
Account Manager
Managed key accounts in a SaaS company product-line for IP & R&D Intelligence
- Provided guidance for renewals with clients and sales targets
- Built relationships with key technical customers that was used to enable team success
TechInsights (Intellectual Property Services) - Ottawa, Ontario, Canada 2006-2020
Principal Account Manager
Maximized Intellectual Property strategies for the top 10 semiconductor and product companies.
- Account manager for over a dozen key accounts
- Oversaw multi-million dollar patent portfolios, programs and projects with cross functional engineering, sales & marketing teams.
- Formulated intellectual property (IP) and competitive intelligence (CI) strategies for clients including establishing IP positions, leveraging IP to defend business and analyzing and assessing technology & markets.
- Initiated business development activities with VP of sales including on-site client meetings.
- Spearheaded technical product and patent analysis to maintain roadmap of infringement analysis on competitors.
- Forecasted sales forecasts and targets.
- Revitalized and managed all aspects of the internal patent program including all patent prosecution with external counsel and internal inventors including tracking all payments to inventors by implementing new processes and procedures.
TechInsights (Competitive Intelligence Services) -
Ottawa, Ontario, Canada 2000-2006
Product / Project Manager
Planned & executed competitive intelligence services for major clients in the high-technology sector.
- Planned, budgeted and directed engineering projects for existing products, achieving an average of 25% below budget while delivering 98% on-time milestones, achieving customer value, and enhancing profitability.
- Secured operational resources and ensured complete project lifecycle management.
- Launched a new product line while reporting to the VP of Marketing, which broke into previously untapped areas of sales in the financial community with over $500K annually.
- Planned new product initiatives with senior management and end-users to define new product requirements while documenting these requirements in product specifications.
- Identified key markets and growth opportunities to ensure correct product positioning and pricing while maintaining margins of over 15%.
- Facilitated product design changes by acting as catalyst for change with marketing, engineering, sales and R&D through negotiation, conflict resolution and consensus planning.
- Developed marketing strategies and materials for existing and new products.
- Authored white papers on Automotive Semiconductors, WLAN Transceivers and Direct Conversion Radio Architecture.
- Enabled 35% of revenue in repeat sales through the development of market/technical intelligence strategies on both competitors and customers to enhance and engage sales & marketing.
- Analyzed data from varying sources including industry events, financial & market data, publicly available product information & customer meetings & calls.
- Developed and maintained intelligence on customer buying patterns and requirements, high-margin products and competitors product roadmaps and activities.
Autosystems Manufacturing - Belleville, Ontario, Canada 1999 – 2000
Project Manager
Leading supplier of exterior automotive lighting to Ford & GM with over $100M in annual sales.
- Monitored $1+ Million dollar project budgets while enabling product development.
- Defined product deliverables and scope via close customer interaction.
- Consulted with clients on project status through on-site meetings.
- Implemented innovative inter-group system to aid problem tracking during project lifecycle.
- Delivered project and product plans while maintaining budget and customer satisfaction.
- Reduced manufacturing costs through project monitoring and evaluations.
- Coordinated efforts for product delivery across marketing, sales & engineering groups.
Ministry of Health & Long-Term Care -
Kingston, Ontario, Canada 1998-1999
Systems Analyst
- Designed province-wide rollout of a Health-Card Fraud tracking system.
- Decreased fraud by 60% through accurate tracking and analytical measures.
- Facilitated and delivered province-wide training to ensure system integrity and user acceptance.
Canadian Space Agency - St-Hubert, Quebec, Canada 1996
Lead Engineer in Radio-Frequency (RF) Test Lab
- Organized the deployment and construction of their near-field RF chamber.
- Programmed LabTools on test equipment and simulation and testing of patch antennas in their anechoic chamber.
