Piumi Shana

Detail-oriented Administrative Assistant with a proven track record in managing appointments, coordinating information flow, and optimizing office operations. Exceptional organizational and communication skills ensure client satisfaction and efficiency in any administrative setting”.

Scanning Clerk (Ongoing Project with Fasken Law firm)​Ricoh Canada Inc ​June 2024 - Now

• Digitize the firm’s corporate binders in paper form to electronic images with associated index data.
• File binder documents, perform full quality control on every image captured& index document.
• Capture title/entity name of the corporate binder, number and volume reference where applicable.
• Apply OCR to all documents, perform data entry to databases, re-assemble documents & troubleshoot.

Administrative Assistant (Contract) ​​Mitsubishi Motors, Surrey BC March 2024 – May 2024

• Handled mail, couriers, and emails with Microsoft Outlook. Draft, Type andproofread documents. Performed clerical duties, including photocopying and mailing.
• Scheduled appointments and events with Outlook or Google Calendar. Managed multi-line phone systems and directed calls.
• Entered data into spreadsheets, maintained customer profiles, and managed filing systems. Prepared reports and handled sensitive information with Google Workspace, Excel, Word, SharePoint, and PowerPoint.
• Greeted customers, provided service, addressed inquiries, and resolved issues. Updated CRM.
• Managed office supplies and supported basic accounting tasks using QuickBooks.

Bachelor Of Commerce - University Canada West, Vancouver, BC 2021-2023 (4-year program completed in 2.5 years)