Reea Sen
Detail-oriented and customer-focused professional with experience in retail operations, customer service, administration support, and team coordination
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About
Detail-oriented and customer-focused professional with experience in retail operations, customer service, administration support, and team coordination in fast-paced environments. Proven ability to manage front-desk interactions, handle cash and transactions accurately, maintain organized records, and provide professional customer support. Strong communication, multitasking, and problem-solving skills supported by a background in Psychology and experience working with diverse customers and teams.
Seeking an Administrative Assistant, Receptionist, or Customer Service Representative role where strong organizational and interpersonal skills can contribute to efficient daily operations and positive client experiences.
Experience
Merchandise Champion at Healthy Planet (2023-06 – Present)
Deliver professional customer service and support in a high-volume retail environment.
- Handle cash register operations, POS transactions, refunds, and payment processing with accuracy.
- Maintain organized inventory records, product labeling, and stock management procedures.
- Assist customers with inquiries, product information, and issue resolution in a professional manner.
- Coordinate daily operational tasks while maintaining efficiency and attention to detail.
- Support onboarding and training of new team members on operational procedures and customer service standards.
- Maintain clean, organized, and professional store presentation aligned with company standards.
- Collaborate effectively with supervisors and team members to ensure smooth daily operations.
Grocery Store Associate at Family Business (2022-01 – 2022-10)
- Assisted in day-to-day business operations including customer service, cash handling, and inventory organization.
- Managed over-the-counter sales transactions and maintained accurate payment records.
- Responded to customer inquiries and provided product recommendations to support customer satisfaction.
- Organized stock, monitored inventory levels, and maintained orderly product displays.
- Demonstrated strong multitasking abilities while balancing administrative and customer-facing responsibilities.
- Built positive relationships with repeat customers through professional communication and reliable service.
Senior Dance Instructor at Nobokur Dance Institute (2018 – 2022)
- Coordinated class schedules, student participation, and group activities in structured learning environments.
- Maintained communication with students, parents, and staff regarding schedules and program updates.
- Organized instructional sessions and supported administrative coordination for performances and events.
- Demonstrated leadership, time management, and interpersonal communication skills while supervising groups.
- Maintained attendance records and ensured organized class operations.
Education
Bachelor of Arts in Psychology – Jogomaya Devi College (2014)
High School Diploma – Jodhpur Park Girls High School (2011)
