Rishabh

Detail-oriented and bilingual Medical Office Assistant with a background in OFAH and hands-on healthcare administrative experience. Skilled in patient reception, appointment scheduling, medical records management, data entry, and clinic operations. Strong communication, organizational, and multitasking abilities, with a commitment to patient confidentiality and delivering excellent patient service.

Medical Office Assistant at Mediplus Pharmacy and Walk-In Clinic (2026-01 – 2026-06)

• Coordinated daily clinic operations, handled patient inquiries, and ensured smooth front-desk workflow.
• Operated OSCAR EMR and Juno software to update patient profiles, manage medical records, and coordinate appointment bookings.
• Assisted with patient intake, documented medical histories, measured vital signs, and supported physicians with clinical procedures.
• Prepared invoices, processed OHIP claims, maintained billing records, and assisted with insurance-related documentation.
• Managed incoming referrals, laboratory reports, prescription requests, and patient follow-ups while maintaining strict confidentiality.
• Coordinated patient communications, referrals, and follow-up appointments while ensuring confidentiality and smooth clinic operations.

Medical Office Assistant (Placement) at Ellesmere Medical Clinic (2025-09 – 2025-12)

• Welcomed patients, verified personal information, and managed check-in procedures while providing excellent patient service.
• Managed appointment scheduling, electronic medical records, and patient information using OSCAR EMR and Juno software.
• Assisted healthcare providers with patient visits, prepared examination rooms, and recorded vital signs and medical histories.
• Handled medical billing, OHIP-related administrative tasks, and patient documentation while maintaining accuracy.

Services diploma in Office Administration Health Services – GEORGIAN COLLEGE, TORONTO (2024-05 – 2025-12)