Sharyar Jackson

Results-driven sales and client relationship professional with progressive experience across automotive retail, customer service, and operations. Proven success exceeding monthly sales targets by up to 25% and maintaining 95% customer satisfaction through consultative selling, relationship management, and responsive follow-up. Experienced in full-cycle sales, lead and pipeline management, CRM activity, upselling/cross-selling, issue resolution, performance analysis, and cross-functional coordination.

Holds a Bachelor of Commerce in Accounting & Finance with a strong analytical and commercial mindset.

Internet Sales Coordinator & Automotive Sales Consultant - Dilawri Group of Companies - Mississauga, ON

(2024-03 - 2026-05)

• Exceeded monthly sales targets by up to 25% through consultative selling, needs discovery, personalized recommendations, and disciplined follow-up.
• Managed full sales cycle from inbound lead generation and qualification through product selection, financing coordination, negotiation, and closing.
• Maintained a 95% customer satisfaction rating by building trusted relationships, resolving concerns quickly, and staying accountable through the buying process.
• Utilized CRM tools to manage leads, document customer interactions, prioritize follow-ups, and maintain active pipeline management.
• Analyzed online sales performance and customer trends to identify conversion opportunities and provide data-informed recommendations.
• Identified upsell and cross-sell opportunities while aligning solutions to customer needs and commercial objectives.
• Coordinated with finance, logistics, and operations teams to remove process bottlenecks, improve order flow, and support timely delivery.
• Maintained accurate customer records, sales reporting, and digital sales activity in a fast-paced, high-volume environment.

Sales Executive - Touchstone Communications

(2017 - 2022)

• Drove revenue growth through aggressive outbound prospecting, cold calling, lead generation, and consultative sales conversations.
• Achieved up to 90% of monthly sales targets in a highly competitive and fast-paced sales environment.
• Leveraged CRM tools to manage client accounts, track sales performance, and support pricing and strategic decisions.
• Trained and mentored team members on customer service excellence and advanced sales techniques, strengthening overall team performance.

Bachelor of Commerce (B.Com) - Major in Accounting & Finance - Sarhad University of Science & Info Technology (2016)