Shreya Sheth

Bilingual Human Resources professional with experience supporting recruitment, onboarding, interview coordination, employee documentation, HR administration, stakeholder communication, and customer service in fast-paced environments. Experienced in maintaining confidential records, coordinating hiring activities, supporting onboarding, and delivering excellent administrative support. Recognized for strong organization, communication, attention to detail, and proficiency with Microsoft Excel, Word, Outlook, HRIS/ATS platforms, and documentation management.

Human Resources Executive - CreditWise Capital

(2021-08 - 2022-11)

• Supported full-cycle recruitment including resume screening, interview scheduling, candidate communication, and hiring administration.
• Coordinated onboarding documentation and new hire paperwork.
• Maintained confidential employee files and HR records with accuracy.
• Prepared HR reports, correspondence, and administrative documents.
• Partnered with hiring managers to coordinate staffing activities.
• Responded professionally to employee inquiries.
• Supported HR operations while managing multiple priorities.
• Ensured compliance with documentation standards and internal policies.

Bilingual Claims Examiner - Allianz Global Assistance

(2024-12 - 2026-04)

• Maintained accurate electronic records and confidential documentation.
• Communicated professionally with customers and internal stakeholders in English and French.
• Reviewed documentation for completeness and resolved discrepancies.
• Managed high-volume workloads while meeting quality targets.
• Collaborated across departments to resolve customer issues.
• Produced accurate case notes and documentation.
• Demonstrated strong organizational and administrative skills.
• Handled sensitive information with professionalism.

Operations & Customer Service Associate - Petro Canada

(2023-02 - 2024-11)

• Delivered excellent customer service in a fast-paced retail environment.
• Supported onboarding and training of new employees.
• Maintained operational documentation and records.
• Balanced multiple responsibilities while meeting service standards.
• Resolved customer concerns professionally.
• Worked collaboratively with team members.
• Used Microsoft Office for communication and documentation where required.
• Demonstrated reliability, adaptability, and professionalism.

Sales Ledger & Quality Assurance Associate - Gayatri Industries

(2021-01 - 2021-06)

• Maintained accurate records and documentation.
• Performed quality assurance reviews and audits.
• Prepared reports and updated administrative records.
• Resolved documentation discrepancies.
• Collaborated with internal stakeholders.
• Supported compliance initiatives.
• Managed multiple administrative tasks.
• Applied strong analytical and organizational skills.

Post-Graduate Certificate - Strategic Global Business Management - Conestoga College

Bachelor of Commerce - Financial Markets - University of Mumbai