PROFESSIONAL EXPERIENCE Administrative Assistant – BGC Engineering 10th August 2020 – Present
- Create a fun working environment that represents the company’s culture.
- Plan and coordinate the logistics, for small and large-scale events, internally and externally. Including the company’s AGM; Summer BBQ, conferences/ workshops, and social events.
- Build and maintain relationships with vendors.
- Review; develop, and implement, protocols and processes to streamline efficiencies.
- Administrative duties; tracking of budgets and creating reports.
- Design and create content for events/projects, social media, and the website.
- Prepare meeting rooms and setup up audio-video equipment.
- Schedule internal and external training courses for staff.
- Supporting Office Managers with office coordination responsibilities.
- Maintaining office organization, office equipment, and supplies inventory.
- Researching, and ordering products for BGC swag products.
Manager – Paperchase, Hudson’s Bay Company 31st October 2017 – 7th August 2020
- Oversaw the daily operation of multiple Paperchase stores in Canada.
- Achieved sales operational objectives by contributing regional sales information and recommendations to strategic plans. • Ensured a high level of customer satisfaction through excellent service.
- Met sales goals by training, motivating, mentoring, and providing feedback to employees.
- Administrative duties, including scheduling staff, writing sales, and trending reports and ensuring compliance with policies and procedures.
- Planned and coordinated logistics, for events in-store.
- Creative problem-solving and innovating new ways to increase sales and meet targets.
- Designed and created promotional content.
Senior Advisor for AppleCare - Teleperformance 21st September 2016 – 19th July 2017
- Resolved customers’ issues in a clear, courteous, and straightforward manner.
- Met and exceeded company sales and productivity goals.
- Motivated, mentored, and trained, team members.
- Conducted research to address customers’ concerns.
Art Coordinator - Ormiston Bushfield Academy 1st November 2013 – 31st August 2016
- Planned and taught art lessons (students aged 11 to 18 years old).
- Motivated and encouraged pupils with low self-esteem.
- Developed relationships with vendors and local companies.
- Planned and coordinated logistics for events and projects.
- Designed and created content for social media and website.
- Administrative duties, ordering stock and equipment for the department.
- Ran awards for The Duke Edinburgh Award, The World Challenge Award.
Project Leader - Addaction Sheffield Drug & Alcohol Rehab 8th October 2012 – 23rd June 2013
City Operation Team Leader - LOCOG – London 2012 Olympics and Paralympics 2012 16th July 2012 – 9th September 2012
