Singani S

Software professional with expertise in Web Application Development, Quality Assurance and Automation Testing, with a postgraduate degree in Web Development and Cloud Computing Technologies. Graduated with a Bachelor’s degree in Computer Science Engineering. Proficient in MERN Stack, Asp.NET/C#, PHP, Java, JavaScript, HTML/CSS, R, MySQL, Data Visualization.

Advancing skills in AWS Cloud and Power BI. Passionate about building scalable applications, improving system performance, and collaborating with cross-functional teams.

CUSTOMER SERVICE REPRESENTATIVE - METRO INC. - Toronto, ON

(2025-09 - 2025-10)

• Resolved customer concerns professionally, using established procedures and escalating non standard matters to management when appropriate.
• Managed regular stock orders reviewing product availability and demand to maintain optimal inventory levels.
• Identified and prioritized issues related to product availability, pricing, promotions and catalogue accuracy to support smooth operations and a better customer experience.
• Operated POS systems to process purchases on credit debit and cash, processed refunds, exchanges, price adjustments and other customer transactions efficiently verifying transaction details.
• Used Microsoft Teams for routine internal communication and coordination of daily activities with the team.
• Maintained strong communication skills, attention to detail and proven commitment to high quality work.

FULL STACK DEVELOPER – INTERN/CO-OP - EXM MANUFACTURING LTD. - Mississauga, ON

(2025-06 - 2025-08)

• Modified the frontend of web-based “Splitter-builder” tool using JavaScript, HTML and CSS adding new features, enhancing functionality and implementing a responsive design for improved UX across devices.
• Automated workflows with PowerShell/Bash scripts fetching product files and Python scripts to bulk-add products and update product attributes reducing manual processing time by an estimated 60%.
• Used Git for source control, collaborating with engineering and operations teams through branching, code reviews, change management and controlled releases.
• Managed and optimized over 5,000 product variations in WooCommerce by structuring data in MS Excel and importing it into the database, ensuring accuracy in catalog integration and seamless live publishing.
• Developed the “Custom Solutions” page in WordPress and Elementor Pro, delivering layouts aligned with UI/UX requirements.
• Implemented GitHub Actions pipeline to automate application builds, testing and deployment workflows.
• Used Git to manage source code, review changes, and maintain automated development workflows.

FULL STACK DEVELOPER – INTERN/CO-OP - PLAN OF RECORD - Toronto, ON

(2024-05 - 2024-06)

• Transformed a static portfolio website into a dynamic, database driven platform using ReactJS, Node.js, MongoDB enabling scalable project management and dynamic layout selection.
• Designed and implemented an API driven CMS with JWT admin authentication and access controls allowing authorised admins to create dynamic layouts and manage projects through CRUD operations.
• Optimized website responsiveness across devices in HTML, CSS, JavaScript, introducing mobile-friendly alternatives.
• Spearheaded cross-browser and device compatibility testing, ensuring a seamless UI/UX across different screen sizes.
• Investigated time-sensitive production incidents by analyzing HTTP status codes, API responses, application logs, system behavior, and configuration differences across environments.
• Integrated a dynamic block-based layout system, allowing admins to define custom project displays with controlled media placements, stored and retrieved in the database.
• Engaged in daily client stand-ups, providing technical insights and aligning development goals with business needs.

ASSOCIATE DEVELOPER - LIOREL SOFTWARE SOLUTIONS - Hyderabad, Telangana

(2021-02 - 2022-10)

• Developed and assisted in enhancing application features across web and mobile platforms
• Supported software deployments across staging and production environments, performing pre-deployment validation, post-deployment verification, troubleshooting.
• Assisted in developing relational databases using MySQL and managed structured data using MS Excel.
• Ran QA test automation cases using Cypress. Implemented automated testing frameworks to improve software quality, reliability and performance.
• Collaborated with engineering teams to identify recurring operational issues, document troubleshooting procedures, and convert manual SOPs into automated workflows.
• Created reusable automation testing assets, collaborating with the functional team to streamline test execution across multiple projects.
• Performed log analysis and debugging, identifying issues and refining automation processes to optimize test coverage and efficiency.
• Assisted in technical documentation and PowerPoint presentations
• Actively participated in Scrum meetings, contributing to sprint planning, daily stand-ups and retrospective discussions to improve team workflows.

POSTGRADUATE - CLOUD COMPUTING TECHNOLOGIES - George Brown College (2024 - 2025)

POSTGRADUATE - WEB DEVELOPMENT - Humber College (2023 - 2024)

BACHELOR OF ENGINEERING - COMPUTER SCIENCE ENGINEERING - Stanley College of Engineering and Technology (2016 - 2020)