Steve Angehrn
Customer Service
Hire this person
Send a job offer directly to this candidate
About
Passionate about the communications field with 30 years of experience in customer service, including 12 years in the printing industry. My values are integrity, honesty, and a commitment to doing work well. I am also client- and results-oriented.
Having worked in the information technology field for over 20 years, I now wish to redirect my career. I hold a DEC in graphic communications, 7 years of experience as an estimator & customer service representative in the printing industry, and I am fully bilingual.
Experience
Workday Finance Consultant - KPMG Canada
(2021-01)
I am the functional lead for the support and evolution of Workday Finance for several clients in the insurance and public sectors. I am responsible for the P2P (Procurement) and Inventory modules as well as Accounts Payable. I participated in all stages of a Workday ERP implementation project from design to deployment. I helped provide solutions to moderate to complex post-implementation issues.
- Workday Core Finance Certification
- Workday SCM Certification
- Workday Launch Certification
ERP Business Analyst, PeopleSoft Finance & SAP Concur - Société Générale
(2019-01 - 2020-09)
- Functional support and evolution of PeopleSoft Finance/SCM and SAP Concur
- Functional support and evolution of Concur (SAP) for expense reports
- Support of the BMO and Adaptive Insights (Workday) system
- Succession support for PeopleSoft Finance 9.1 (GL and Payables)
Cloud ERP Finance Application Support - BDC (Banque de Développement du Canada)
(2019-01 - 2020-09)
Functional Analyst and ERP Application Advisor, PeopleSoft Finance (contract)
(2009-09 - 2017-11)
Assignments with various clients across multiple sectors including manufacturing, financial, Information Technology, retail, as well as Colleges and Universities.
- PeopleSoft ERP 8.9 to 9.2 implementation project
- Upgrade project to new version 9.2
- Application support and evolution
Senior Functional Analyst – PeopleSoft 8.9 - Transcontinental Inc (TC) - Montréal, QC
(2008-09 - 2009-09)
- Support and implementation of new resolutions for Finance / SCM
ERP Business Analyst – PeopleSoft 8.9 - KForce Professional Staffing - Tampa, FL
(2007-11 - 2008-08)
- Support of the implementation in Pay / Bill improvement and production
- Billing module support in this large and complex staffing organization using the Projects, Contracts, Time & Labor, Billing, Accounts Payable and Receivable, and GL modules
PeopleSoft Business Analyst – PeopleSoft 8.4 - IBM Ltd - Global Business Services
(2004-11 - 2007-11)
In this role, I was part of an Application Management Services (AMS) team that supported a major retail client.
PeopleSoft Consultant - PeopleSoft Canada
(2002 - 2004)
Certified PeopleSoft consultant assigned to several PeopleSoft Finance / SCM projects.
- Assigned to procurement and Payables projects for clients in the healthcare and public sector industries
Functional Analyst - Transcontinental (TC)
(1998 - 2002)
- Procurement specialist in PeopleSoft implementation (version 7.0 & 8.0)
- Participation in the implementation of a system (Globe-Tek) as a specialist in inventory and materials management
Production Coordinator - Transcontinental (TC)
(1997 - 1998)
Senior Estimator - Imprimerie Gagné - Peterborough (Best Books)
(1995 - 1996)
Estimator / Customer Service Representative - Imprimerie Gagné - Louiseville
(1990 - 1995)
Education
DEC - graphic communications
