Tony Stanley

Results-driven and highly consultative Senior Sales Professional with over a decade of success driving revenue growth, maximizing client retention, and managing high-value territory accounts. Proven track record in telecom and B2B corporate landscapes, specializing in relationship management, needs-based selling, and executing cross-sell/upsell strategies to consistently exceed targets. A skilled communicator expert at managing complex client onboarding, handling high-volume portfolios, and navigating strictly regulated environments.

Technical Solutions & Onboarding Consultant - NTT BPO (GFiber) - Edmonton, AB

(2026-05)

• Streamline and coordinate complex client onboarding workflows, verifying technical and operational requirements to ensure a seamless service transition.
• Manage detail-sensitive customer accounts while maintaining peak responsiveness, accuracy, and rigorous corporate service standards.

Sales Associate / Account Advisor - SP Digital Rogers - Edmonton, AB

(2024 - 2026-05)

• Acted as a trusted advisor to clients, conducting comprehensive needs assessments to strategically cross-sell and upsell premium telecom portfolios.
• Utilized Salesforce CRM to track pipeline analytics, manage accountancy, and ensure full compliance with internal corporate documentation standards.

Inside Sales & Customer Retention Specialist - TELUS - Edmonton, AB

(2021 - 2024)

• Boosted customer retention by 15% by resolving complex customer inquiries, identifying pain points, and negotiating tailored contract renewals.
• Efficiently managed over 100+ weekly high-value client interactions, consistently meeting stringent quality assurance, professional delivery, and performance metrics.

Territory Sales Analyst & Account Manager - Imperial Tobacco - Montréal, QC

(2014 - 2021)

• Expanded total territory sales by 10% through data-driven visual merchandising, proactive account performance tracking, and robust retail relationship management.
• Oversaw an expansive retail account portfolio, guaranteeing full compliance with evolving provincial regulations and corporate operational mandates.

General Education Diploma - Meadowdale High School