Tracy Hunter

I have had the opportunity to gain experience working in ophthalmology, urology, gastroenterology, gynaecology, mental health and family medicine. Throughout my previous work history, I have also obtained certifications for phlebotomy, ophthalmology and have experience with bladder scanning

Virtual Medical Administrative Assistant at BaiJoe Services Inc. (2017-01 – 2020-04)

• Interviewed patients to collect medical information and insurance details
• Scheduled and confirmed patient appointments for diagnostic imaging, consultation and surgical services
• Medical transcription for various fields of medicine including ophthalmology, urology, gastroenterology, gynaecology, cardiology, and mental health
• Online OHIP billing, as well as Manitoba submissions

Virtual Assistant at TNT Construction (2012-04 – 2017-12)

Directed customer communication to appropriate department personnel

• Controlled and managed document process by reviewing files, records and critical information to obtain accuracy
• Processed financial documents including contracts, expense reports and invoices
• Created and maintained spreadsheets, physical and electronic filing systems, as well as contacted customers via telephone and email to confirm projects.

Medical Administrative Assistant / Phlebotomists at Dr. Kerri Best (2009-05 – 2012-02)

• Triaged incoming patients by assessing conditions and modified schedules to handle more severe concerns
• Answered multi-line phone system and set up appointments for physician visits, surgical procedures, and diagnostic imaging

Ophthalmic Assistant at Northwestern Eye Associates (1995-08 – 2002-06)

• Dilated patients eyes and preformed pre-testing such as visual fields, retinal photo and refractions
• Performed contact lens fittings as well as provided "teach" classes to patients who were fitted with contact lens
• Maintained smooth patient flow for a extremely busy 5 physician office, included leading patients to appropriate exam rooms, collected medical history and investigated the patients current and previous medical history

AEC / DEP or Skilled Trade Certificate