Ufuoma Othigba

I am a proactive customer service representative and account manager with experience in high-volume and fast- paced environments. I demonstrates strong system navigation and resolution rates. Well-versed in loan management, sales, complaints handling, risks mitigation, handling complex customer requests and proficient in financial data analysis.

I am a personable and a dedicated Customer Service Representative with extensive experience in banking, finance, retail, IT and consulting industries. A solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients, customers and colleagues. I am motivated to maintain customer satisfaction and contribute immensely to company success.

I pride myself in delivering quality service, speedy reconciliation, and process optimisation. I am articulate, enthusiastic and results-orientated with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.