Ughi Shipram
Customer Service Representative
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About
I recently graduated from university of Windsor with a master degree in civil engineering. I gained experience in project planning, management and production from by previous roles.
I effectively handled documents control of a project organizing them in folders using suitable templates and checklist. Handled project start up and close documentation, contracts and worked closely with PM in determining the scope and schedule. Answered customer queries and assisted them from the project initiation to project completion phase.
Worked closely with various internal team such as the Project management team, manufacturing team, sales team and marketing team where we all worked collaboratively to achieve a common goal within a specified budget and timeline.
And that’s what brings me here today and why I am excited to learn more about this opportunity.
Experience
DATA ENTRY CLERK
AGIRAA SOFTWARE SOLUTIONS [July 2020 – Feb 2021] City: Chennai; Country: India
- Researching data entered in past work orders and filling work orders as given
- Reviewed and updated client correspondent files and scheduling database
- In addition to my data entry duties, I would file documents and help with organizational tasks
- Executed daily administrative duties including filing documents, answering customer phone calls and organizing mail
Education
University of Windsor, Ontario, Canada.
- Master’s in Civil Engineering, (May 2021 – Aug 2022)
