Wayne Pielsticker

As an experienced IT Helpdesk Technician, I excel at resolving technical issues efficiently and providing excellent user support. My goal is to advance into a System Administrator role, leveraging my skills in automation to optimize and streamline IT processes. I am dedicated to continuous learning and thrive in dynamic environments where I can apply my problem-solving abilities and technical expertise.

• Region Of Waterloo, Waterloo— ITS Support Consultant August 2023 - January 2024
• Wellington Health Care Alliance, Fergus — Help Desk Technician March 2020 - August 2023
• Audcomp, Ancaster — Help Desk Technician May 2017 - February 2019

CompTIA A+ — 220-1001(Core 1) & 220-1002(Core 2) October 2021 - November 2021