Aida Konde

Dedicated and adaptable individual with experience of customer service, education support, and mentorship. Proven ability to build strong relationships, foster inclusive environments, and provide proactive support. Skilled in clear communication, positive reinforcement, and adapting to diverse needs. Eager to leverage interpersonal strengths and a commitment to positive engagement to contribute effectively to a dynamic team.

Language Mentor - Cadbury Sixth Form College - Birmingham

(2024-06 - 2026-06)

• Cultivated robust relationships with diverse cohort of learners, thereby establishing an inclusive and high energy learning environment.
• Collaborated with fellow mentors and staff to orchestrate educational events, ensuring the timely achievement of all establishes objectives.

Teaching Assistant - Equitas Academies Trust - Birmingham

(2023-06 - 2023-06)

• Maintained excellent student rapport by providing consistent and strong academic support.
• Supported the lead teacher in managing classroom behaviour through implementation of positive reinforcement strategies
• Supervised students during various activities, ensuring their safety and proactive addressing behavioural issues.

Team Member - Celebz American Diner - Birmingham

(2019-06 - 2019-10)

• Advised customers on menu selections and product specifics, addressing inquiries and accommodating unique item requests.
• Initiated friendly greetings and concluding remarks, creating a welcoming atmosphere for every customer.
• Interpreted customer requirements through effective communication, and adeptly responding to queries.

GCSE - Aston Manor Academy (2019-09 - 2024-06)

AS Level - French, 3D Design and BTEC Engineering Extended Certificate - Cadbury Sixth Form College (2024-09 - 2025-09)

A Level - French, 3D Design and BTEC Engineering Extended Certificate - Cadbury Sixth Form College (2025-09)