Eleni Savva

Experienced administrative professional with a strong background in healthcare and clinical support environments, including NHS imaging services and corporate reception. Skilled in appointment scheduling, diary management, and maintaining accurate patient and client records across multiple IT systems. Known for exceptional attention to detail, a calm and empathetic manner with clients and colleagues, and the ability to manage competing priorities in fast-paced, multi-site settings.

Committed to maintaining confidentiality and complying with GDPR and information governance standards.

Imaging Booking Officer - NHS Harrogate - Harrogate

(2026-04)

• Check in and support patients attending appointments.
• Book, amend and coordinate appointments by phone and email, maintaining an accurate and up-to-date schedule across multiple clinics.
• Liaise closely with clinicians to confirm patient arrivals and manage short-notice changes to bookings.
• Coordinate follow-up with the Central Booking Office for missed appointments, ensuring appropriate next steps are arranged.
• Maintain multiple patient databases and systems accurately and to deadline (CRIS, Nerve Centre, ICE, Excel), in line with confidentiality and information governance procedures.
• Respond to enquiries from patients, colleagues and other departments with sensitivity and discretion.

Receptionist / Administrator - LabCorp / EMCOR - Harrogate

(2024-04 - 2026-04)

• First point of contact for visitors, clients and contractors, providing a warm and professional welcome and directing them appropriately.
• Coordinated room bookings and set-up for internal and client meetings, ensuring spaces were ready and comfortable for use.
• Managed multiple shared inboxes daily, reviewing and responding to queries appropriately.
• Handled a high volume of enquiries by phone, email and in person, prioritising and resolving them efficiently.
• Acted as designated facilities archivist, maintaining and filing compliance and confidential documentation in line with company policy.
• Used digital systems to log and track requests through to completion, prioritising urgent items.

Primary School Learning Assistant - North Yorkshire County Council (Saltergate Schools) - Harrogate

(2017-09 - 2024-04)

• Completed CPOMS safeguarding and confidentiality administration in line with school and government policy.
• Maintained accurate, confidential records and prepared written reports for staff and families.

Primary School SEND Learning Assistant - Yorkshire Causeway Schools Trust (Richard Taylor CE Primary School)

(2016-09 - 2017-07)

• Provided one-to-one, empathetic support to children with additional needs, maintaining accurate individual records.
• Acted as a calm, trusted point of contact between teachers and parents, attending and documenting review meetings.

Import & Workshop Coordinator - Loopy Looms - Cyprus

(2012-07 - 2015-03)

• Organised and scheduled workshops and events across multiple sites, managing bookings, client communications and logistics.

Earlier Career Roles - Various - UK, Cyprus, Greece, Middle East/Africa and South Africa

(1992-01 - 2012-06)

Roles across the UK, Cyprus, Greece, the Middle East/Africa and South Africa — including Financial and Travel Administrator (TSYS International), pharmaceutical sales and business development, and Microbiologist. Built strong foundations in client communication, diary and travel coordination, and accurate records/data management.

Certificate in People Practice - Human Resources - CIPD/AVADO (2023-01 - 2023-12)

Level 3 - Supporting Teaching & Learning in Schools and Education - De Montfort College, Salisbury (2016-01 - 2016-12)

Level 6 Professional Certificate - Management - Open University, Milton Keynes (2005-01 - 2005-12)

Degree - Microbiology/Biochemistry - University of Johannesburg (1992-01 - 1992-12)