Erin Crawley
Motivated and creative professional with experience in photography, marketing, customer service, and retail
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About
Motivated and creative professional with experience in marketing, customer service, and retail. A highly organised and dependable individual who enjoys working in fast-paced environments and consistently delivers work to a high standard. Experienced in creating marketing materials, managing social media content, supporting business operations, and providing excellent customer service.
A quick learner with strong communication skills, the ability to work independently or as part of a team, and a genuine passion for creative design and digital media.
Experience
Marketing Assistant at Cooplands Bakery (2026-01 – Present)
- Create engaging social media content to support new store launches and marketing campaigns.
- Produce brochures, menus and promotional materials using Adobe Photoshop, Illustrator and Acrobat.
- Write blog content to promote products and company initiatives.
- Support the marketing team during product photo shoots and seasonal point-of-sale updates across retail outlets.
- Manage and organise charitable donation requests.
- Assist with accounting administration using Sage software.
- Work collaboratively with colleagues across departments to support marketing activities.
Café Assistant at Hoopers Café (2024-08 – 2026-01)
- Delivered excellent customer service in a busy café environment.
- Operated tills and processed customer orders accurately.
- Served food and drinks while maintaining high service standards.
- Assisted with food preparation, kitchen duties and cleaning.
- Purchased ingredients to ensure stock shortages were resolved quickly.
- Maintained a clean, organised and welcoming environment for customers.
Waitress at Picked Sprout (2021-04 – 2021-06)
- Took customer food and drink orders efficiently.
- Served customers and maintained a high standard of customer care.
- Cleared and cleaned tables to ensure a tidy dining area.
Shop Assistant at Harrogate Electric Bikes (2021-05 – 2021-05)
- Unpacked and organised stock deliveries.
- Assisted with cleaning and preparing bicycles for customers.
- Supported general shop operations.
Education
Level 3 in Photography, Creative Media and Digital Arts – Leeds City College (2023 – 2025)
GCSEs – Harrogate Grammar School (2018 – 2023)
