Gagan Deep
Office Manager and Administrator
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About
An organized, confident and motivated administrator and office manager with 12 years' experience in banking. Communicates confidently and effectively at all levels and uses initiative to meet the highest standards. Always striving to go to the extra mile in order to achieve the set goal.
Seeking new challenges and additional responsibility to progress my career. A hard working, conscientious and reliable individual with an excellent time-keeping record. Capable of doing routine work and able to do practical tasks.
Experience
Product Operator at Alacarta (2022-06 – Present)
Working in a saladworker factory as a product operator in Despatch for 7 months.
Office Assistant Manager at Co-op Bank, India (2019-12 – 2022-01)
- Establishing policies and procedures for staff
- Developing quality control processes
- Carrying out staff appraisals and measuring performance
- Dealing with disciplinary issues
- Preparing reports and giving presentations to the senior management team
- Managing the office budget
- Supporting staff career development
- Attending conferences and training events
- Dealing with staff recruitment
- Supervising and motivating staff
- Work closely with the manager and helps him to develop, coordinate and plan projects and programs
Office Clerk at Co-op Bank India (2010-10 – 2019-12)
- Supervise customer service representatives and financial service managers
- Monitor branch financial activities
- Performing Internal audits
- Reviewing reports, and managing cash levels
- Making sure that the daily work to be done not only finishes on time
- Created reports in excel and data entry
- Answer phones and greet clients warmly
- Assist in filing duties
- Perform basic bookkeeping duties
- Compile financial records
- Re-route calls to appropriate people
- Answer inquiries about bank, help organize office activities
Education
Bachelor Degree in Arts in English, Public Administration, Sociology, History – Punjab University
Secondary School Certificate – CBSE Board, New Delhi, India (2002)

