Hawa

Professional and reliable administrator with experience in reception, customer service, education support, and office administration. Experienced working in busy school, college, and office environments, handling front desk duties, answering enquiries, managing appointments, and providing administrative support. A hardworking and organised individual with strong communication skills and the ability to build positive relationships with staff, visitors, parents, and students.

Confident working independently or as part of a team and able to adapt quickly within fast-paced environments.

Learning Support Assistant - Sandwell College

(2025-10)

• Supporting students within a college environment
• Assisting staff and students with day-to-day organisation and communication
• Maintaining professionalism and confidentiality
• Working collaboratively within a busy educational setting

Receptionist (Agency Work) - Office Angels

(2025-03 - 2025-05)

• Managed reception and front desk responsibilities
• Answered calls and responded to enquiries professionally
• Welcomed visitors and managed sign-in procedures
• Organised appointments and supported general administration
• Maintained filing systems and completed office tasks efficiently

Learning Support Assistant - PK Education

(2024-04 - 2025-01)

• Worked across primary schools in support roles
• Assisted staff with classroom organisation and daily activities
• Maintained professional communication with staff and students
• Adapted quickly to different working environments

Learning Support Assistant - Harvills Hawthorn Primary School

(2023-04 - 2024-01)

• Supported staff and students within a busy school environment
• Assisted with organisation, communication, and daily routines
• Maintained records and followed safeguarding procedures
• Worked effectively as part of a team

Teaching Assistant (Agency Work) - ABC Teachers

(2022-10 - 2023-04)

• Worked across primary schools in temporary support roles
• Assisted teachers with classroom organisation and student support
• Built positive working relationships with staff and parents

Office & School Administration - Hays

(2022-01 - 2022-03)

• Worked within school offices and children's centres
• Answered phones and handled parent enquiries
• Managed reception duties and visitor sign-ins
• Assisted with filing, administration, and data entry
• Helped parents complete forms and organise appointments

Business Administration Apprentice - PBL Care / Gordon Franks Training

(2017-12 - 2019-01)

• Managed filing, copying, and document organisation
• Created Excel spreadsheets and updated records
• Took meeting notes and supported managers with administration tasks
• Maintained online systems and timesheet records
• Developed strong administration and organisational skills

Healthcare Assistant Apprentice - NHS

(2017-04 - 2017-05)

• Worked within a professional healthcare environment
• Maintained accurate patient records
• Communicated effectively with staff and patients
• Assisted with day-to-day support and organisation

BA (Hons) - Primary Education Studies - The Open University (2025)

Understanding Autism Level 2 - Learning Curve Group (2021)

Level 2 - Business Administration - PBL Care & Gordon Franks Training (2017 - 2019)

Film Studies - Sandwell College – Sixth Form (2013 - 2015)

Media Studies - Sandwell College – Sixth Form (2013 - 2015)

English Language & Literature - Sandwell College – Sixth Form (2013 - 2015)

BTEC Level 2 - Health & Social Care - Saint John Wall Catholic School (2008 - 2013)

Maths - Saint John Wall Catholic School (2008 - 2013)

English Language - Saint John Wall Catholic School (2008 - 2013)

French - Saint John Wall Catholic School (2008 - 2013)

Music - Saint John Wall Catholic School (2008 - 2013)

Religious Studies - Saint John Wall Catholic School (2008 - 2013)

BTEC - Applied Science - Saint John Wall Catholic School (2008 - 2013)