Kiara Moore

I am a dedicated and dependable individual with a strong passion for delivering top-tier customer service. I possess remarkable adaptability and an unwavering commitment to continuous learning and career advancement. My strengths lie in collaboration, time management, leadership qualities. I excel in team environments due to my outstanding interpersonal and communication as well as an ability to work independently.

Full Time Customer Service Advisor at HALFORDS AUTOCENTRE

• Diagnosing vehicles
• Booking in MOTs for customers.
• Book in any repairs for customers vehicles.
• Sending/responding to emails.
• Opening/closing shop.
• Answering calls.
• Answering customers queries.
• Ensuring customers are happy with service given.

Full Time Sales Assistant at SUBDUED CLOTHING STORE

• Managed tagging and restocking of shop floor.
• Operated tills for customer transactions
• Maintained shop floor's cleanliness and ensured customers satisfaction.
• Assisted as a fitting room attendant, managing tidiness and customer flow.
• Upheld standards by neatly folding clothes.
• Responsible for opening and closing the store

Part Time Receptionist at PARK PLAZA

• Ensured seamless customer check ins and check outs.
• Ensured accurate billing.
• Maintained cleanliness in the receptionist area
• Handled incoming calls and directed them appropriately.
• Welcomed and assisted guests.
• Managed complaint emails.

Part Time Waitress at BABABOOM CHARCOAL KEBAB

• Greeted and seated guests.
• Managed food and drink orders along with billing and payments.
• Monitored guests satisfaction throughout their dinning experience.
• Assisted in closing duties, including restocking items and cash drawer reconciliation.
• Handled guest complaints effectively, communicating issues to the restaurant manager.

Work Experience at WESTMINSTER COUNCIL - CALL IN SERVICE

• Ensured residents' satisfaction with the service.
• Provided assistance for customer needs.
• Answered incoming calls and responded to emails.

Pre School Assistant

Work Experience

Secondary School in English, Maths, Science, Drama, Computer science, Sociology – Lillian Baylis Technology School

Level 3 Business Management Diploma in Business Management – Westminster Kingsway college

Diploma in Creative Media Production & Technology – Westminster Kingsway college