Michal Maczynski

A highly organised, reliable and proactive transport and logistics professional with extensive experience across transport administration, warehouse operations, data management, fleet coordination and customer service. Experienced in supporting busy logistics environments, maintaining accurate operational records, coordinating with drivers and depot teams, managing documentation, monitoring vehicle-related issues and ensuring the smooth running of daily transport operations. Brings a strong administrative background, excellent attention to detail and the ability to prioritise competing demands in a fast-paced environment.

Confident using Microsoft Office applications, managing email correspondence, maintaining electronic records and resolving operational queries efficiently. A flexible and committed team player who takes pride in accuracy, communication and delivering high standards of service.

Transport Administrator at GAP (2023-05 – Present)

Responsible for providing administrative and operational support to transport and fleet activities, helping ensure the efficient coordination of vehicles, drivers, depots and external service providers.

• Coordinate day-to-day transport administration, supporting the smooth running of fleet and depot operations.
• Liaise with drivers, depot teams, managers, vehicle suppliers, garages and external service providers to resolve operational queries and maintain effective communication.
• Arrange vehicle servicing, maintenance and inspections, coordinating bookings with garages and ensuring vehicle availability is communicated to relevant teams.
• Manage vehicle hire arrangements, including booking vehicles, extending hire periods, monitoring availability and coordinating vehicle returns.
• Process and monitor Penalty Charge Notices (PCNs), traffic infringements and related documentation, ensuring information is recorded accurately and relevant deadlines are considered.
• Assist with vehicle compliance administration, including CPC-related records, vehicle documentation, green slips and other fleet paperwork.
• Support accident and incident reporting by recording relevant information, communicating with the appropriate parties and assisting with follow-up actions.
• Liaise with insurance companies, repairers, suppliers and internal departments regarding vehicle damage, repairs, claims and replacement vehicle arrangements.
• Monitor vehicle availability and coordinate with operational teams to minimise disruption to transport activities.
• Maintain accurate fleet records, electronic files, spreadsheets, databases and administrative logs.
• Process invoices, payment-related queries and supporting documentation where required, escalating discrepancies to the relevant department.
• Respond to emails and telephone enquiries professionally, prioritising urgent operational matters and ensuring queries are directed to the appropriate people.
• Track outstanding tasks, vehicle-related issues and administrative actions, following up with relevant parties to support timely resolution.
• Prepare and update spreadsheets, reports and records to support fleet management and operational decision-making.
• Work collaboratively with colleagues across multiple depots and departments to meet operational deadlines and maintain service standards.
• Identify administrative discrepancies, investigate issues and take a proactive approach to resolving problems.
• Handle confidential business information responsibly while maintaining accuracy and attention to detail.

Courier at Amazon (2022-09 – 2023-05)

Responsible for completing deliveries efficiently and providing a reliable service in a time-sensitive, customer-focused environment.

• Complete daily delivery routes while working to allocated schedules and delivery targets.
• Plan and organise deliveries to maximise efficiency and minimise delays.
• Handle parcels carefully and ensure accurate delivery to the correct addresses.
• Use handheld devices and delivery systems to record progress and update delivery statuses.
• Communicate professionally with customers and resolve routine delivery queries.
• Follow company procedures, road safety requirements and delivery protocols.
• Manage workloads independently while maintaining punctuality and service quality.
• Adapt to changing priorities, route requirements and operational challenges.

Administrative / Warehouse Assistant at GXO (2021-02 – 2022-09)

Provided administrative and warehouse support, helping maintain accurate records and ensure the efficient processing of warehouse activities.

• Entered, checked and updated information across internal systems and databases.
• Managed email correspondence and responded to routine administrative queries.
• Logged new information accurately and maintained up-to-date records.
• Worked closely with warehouse colleagues to complete return forms and supporting documentation.
• Assisted team members with order processing and the completion of daily workloads.
• Maintained and updated action logs for departmental meetings and operational activities.
• Supported the coordination of administrative tasks to meet deadlines.
• Ensured documentation was organised, accurate and readily accessible.
• Helped resolve discrepancies and supported the smooth running of warehouse operations.

Administrator at Best Connection / DHL (2019-04 – 2021-01)

Delivered administrative support within a busy logistics and warehouse environment, contributing to effective stock management, reporting and daily operational planning.

• Completed data entry, maintained databases and updated internal systems.
• Managed emails, documentation and general administrative enquiries.
• Supported stock control activities and maintained accurate inventory records.
• Assisted with bookkeeping and the processing of relevant administrative records.
• Investigated discrepancies and helped resolve day-to-day operational problems.
• Supported daily site administration, including electronic filing and document management.
• Maintained driver records, operational reports and documentation relating to daily orders.
• Coordinated administrative tasks and supported the team in meeting operational milestones.
• Monitored outstanding actions and helped ensure that tasks were completed within agreed timescales.

Administrator at Best Connection / DHL (2016-10 – 2017-02)

Provided administrative assistance to support daily logistics operations and departmental coordination.

• Entered data and updated internal systems to maintain accurate records.
• Managed emails and supported routine administrative correspondence.
• Maintained electronic documentation and departmental records.
• Updated action logs and tracked outstanding tasks.
• Assisted functional department managers with forward planning and administrative coordination.
• Supported meeting preparation, follow-up actions and the completion of departmental tasks.
• Worked collaboratively with colleagues to ensure deadlines and operational requirements were met.

Data Entry Clerk at DHL Same Day / Rico Logistics (2012-03 – 2016-12)

Provided data entry and administrative support within logistics operations, helping maintain accurate business records and support efficient stock management.

• Entered and processed data accurately across company systems.
• Managed email correspondence and general administrative tasks.
• Updated databases and maintained electronic records.
• Assisted with stock control and inventory administration.
• Supported bookkeeping and the processing of relevant documentation.
• Checked information for accuracy and helped resolve data discrepancies.
• Maintained organised records to support day-to-day business operations.
• Worked to deadlines while maintaining accuracy and productivity.

Marketing and Management; Specialisation: Management and Administration – Jaroslaw City University (2004 – 2008)

Secondary Education in Specialisation: Management – Group of Economic School (1999 – 2004)

Primary Education (1991 – 1999)