Nadiya Butt

Retail Sales and Receptionist with hands-on retail customer service, building client trust and resolving issues to boost repeat visits. Skilled at front-desk operations, managing transactions, and supporting sales teams to meet daily targets. Seeks a client-focused role that expands responsibilities and enhances in-person service delivery.

Sales Assistant - Jolta Electrics - Lahore

(2021-08 - 2023-10)

• Assist an average of 40% customers per day in finding or selecting items, and providing recommendations which have generated additional revenue.
• Stock, replenish, and organize inventory with accuracy and efficiency, completing tasks 10% faster than average associates.
• Achieved an average of 140% of sales goals for three consecutive months.
• Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.
• Recommended alternative merchandise display styles to management, which are implemented and resulted in a 35% improvement in sales.

Receptionist - Airborne Aviation - Lahore

(2019-08 - 2021-06)

• Fielded customer service questions and routed calls, training requests.
• Supported numerous customer service and administrative functions.
• Assisted account managers in scheduling meetings and calls with clients.
• Met and greeted customers to make them feel at home.
• Maintained office supply inventory and placed orders as needed.

Sales Associate - Exclusive Dry Cleaners - London

(2024-07 - 2024-10)

• Built customer confidence by actively listening to their concerns and giving appropriate feedback.
• Explained information about the quality, value, and style of products to influence customer buying decisions.

Sales Associate - Afters - Ilford

(2024-06 - 2024-07)

• Providing excellent customer service and keeping up to date with company guidelines.
• Learned to deal with certain situations and jobs not only effectively but timely and without complaint.

Warehouse Assistant - Amazon - Bromley by bow

(2025-10 - 2026-02)

BA - Journalism - University of the Punjab Lahore (2014 - 2015)