Prema Pallavi

Customer-oriented Sales Assistant with over four years of experience delivering exceptional service in a fast-paced retail environment at Garuda Mall. Proven ability to greet shoppers, understand their needs, and recommend suitable products to drive sales targets. Skilled in cash handling, inventory management, and resolving customer inquiries with a positive attitude.

Energetic

Customer service with a track record of enhancing the shopping experience for 3 months in shopping centres. Adept at visual merchandising, maintaining stock displays, and closing sales efficiently. Excellent communicator dedicated to building lasting customer loyalty and supporting team goals in a busy mall setting.

Enthusiastic and approachable Sales and Customer Assistant eager to leverage strong interpersonal and problem-solving skills in a dynamic retail role at Garuda Mall. Quick learner with a passion for fashion and retail trends, ready to assist customers, maintain store standards, and contribute to daily sales goals. And also worked as customer assistant In M&S Aberdeen to find the products in a short period and make customer satisfaction before leaving the store.

Now looking further to develop a successful career in many professions and to the company.

Sales Assistant at Garuda Mall (2018-01 – 2022-12)

As a sales assistant in a retail store at Garuda Mall involves helping customers, promoting products, and handling the cash counter.

• Greet customers when they walk into the shop.
• Answer questions about prices, sizes, and features.
• Show items and help shoppers find what they need.
• Operate the cash register and process payments.
• Keep the store clean and arrange stock on shelves.
• Good communication to talk clearly with buyers.
• Friendly attitude to make people feel welcome.
• Patience to handle busy days and difficult questions.
• Basic math for handling bills and money.

Customer Assistant at M & S (2023-01 – 2023-03)

• Assist customers with finding products, answer questions, and make recommendation.
• Support marketing messages and promote the store's products.
• Respond to door alarms, identify suspicious activity, and report incidents.
• Provide a great shopping experience for customers.
• Ability to deal with people in a variety of situations.
• Ability to communicate well with customers.
• Ability to work as part of a team.
• Helps customers navigate the store, provides information, and promotes the store's products. They may also help maintain a safe shopping environment.

12th CEBA – Sacred Hearts Pu college (2016-04)

10th – St. Teresa's girls high school (2014-01)