Raheem Ali

Motivated and personable individual with strong communication skills and a professional approach to customer service. Experienced in both hospitality and grooming sectors, with a passion for delivering high standards and creating positive client experiences. Seeking opportunities to further develop in the barbering industry.

Barbershop Manager - 121 Barbershop - Manchester

(2023-01 - 2024-12)

• Delivered personalised customer service, building long-term client loyalty
• Managed daily operations, including bookings and client communications
• Resolved disputes and team issues with professionalism and fairness
• Used digital booking systems (Booksy, Treatwell) efficiently

Waiter - Eastern Pavilion - Rochdale

(2023-11 - 2024-12)

• Handled high-volume phone and in-person orders with accuracy and speed
• Ensured smooth dine-in and takeaway service coordination
• Supported other staff in a high-pressure, fast-paced environment
• Maintained excellent customer service during peak times

Front of House Assistant - Holy Crepe - Manchester

(2022-01 - 2023-12)

• Welcomed and served customers in a busy dessert shop
• Took orders, prepared drinks, and ensured prompt service
• Maintained cleanliness and hygiene standards throughout service hours
• Handled customer feedback and provided friendly, efficient support

Gardening (part time) - Self-employed

• Maintained and improved outdoor spaces, including lawn care, planting, pruning, and weeding
• Gained practical knowledge of seasonal plant care, soil types, and pest control
• Developed a strong work ethic, attention to detail, and physical stamina through hands-on outdoor work
• Demonstrated time management and planning by maintaining regular upkeep schedules
• Worked independently and occasionally with others to complete projects to a high standard

Administrative Assistant - ASL Solicitors - Rochdale

(2023-01 - 2023-12)

• Accurately inputted paper documents into the firm's digital filing system, ensuring data integrity and easy retrieval
• Gained hands-on experience with legal administrative processes and internal case management systems
• Developed foundational knowledge in payroll processing and financial record handling
• Focused on building strong organisational skills and understanding administrative workflows in a legal environment

Barbering Level 2 & 3 - Barbering - Oldham College (2023-09 - 2025-07)