S Bennett
Retail and Customer Service Professional
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About
Hard-working, reliable and friendly individual with extensive experience working with the public through both voluntary and paid employment. Experienced in customer service, organising and checking stock, supporting customers and working effectively as part of a team. I am approachable, trustworthy and confident when communicating with people of all ages and backgrounds.
I am now looking for a retail or shop-based position where I can use my customer service skills, practical experience and positive attitude while continuing to develop my career in retail.
Experience
Employee at Age UK (2024-09 – Present)
- Provide friendly and helpful customer service on a day-to-day basis.
- Assist customers and respond to their questions and needs.
- Organise and maintain stock to ensure the shop is tidy and well presented.
- Carry out stock checking and help ensure items are correctly organised.
- Work as part of a team to ensure the shop operates efficiently.
- Maintain a clean, welcoming and organised environment for customers.
- Build positive relationships with customers, colleagues and volunteers.
- Complete tasks independently while also supporting other members of the team when required.
Volunteer at Age UK (2012-09 – 2024-09)
Volunteered with Age UK for over 12 years, gaining extensive experience in a customer-facing retail environment.
- Welcomed and assisted customers in a friendly and professional manner.
- Helped organise, sort and check stock.
- Assisted with maintaining an attractive and organised shop floor.
- Worked closely with other volunteers and staff as part of a team.
- Developed strong communication and customer service skills.
- Demonstrated commitment, reliability and a willingness to help wherever needed.
- Gained valuable experience of working with a wide range of people.
