Shewly Taposhi

Boosted revenue in my department by over 10% through monitoring sales performance, customer feedback and following trends in sales. Provide tailored consultations with customers to enhance shopping experience and develop customer loyalty with effective communication skills Boosted the impact of product launches and seasonal campaigns by 12.5% through effectively employing cross-selling and up-selling techniques to maintain sales growth.

Customer Advisor at BOOTS (2024-03 – Present)

• Boosted revenue in my department by over 10% through monitoring sales performance, customer feedback and following trends in sales.
• Provide tailored consultations with customers to enhance shopping experience and develop customer loyalty with effective communication skills
• Boosted the impact of product launches and seasonal campaigns by 12.5% through effectively employing cross-selling and up-selling techniques to maintain sales growth.

Sales Advisor at NEW LOOK (2023-06 – 2024-03)

• Targeted over 70% of store customers to opt into New Look's marketing and advertisements through email, facilitating a smoother transition to a paperless practice via reducing paper receipts
• Increased average app engagement time for in-store customers by 2x, accumulating over 100+ downloads thus boosting online sales.
• Collaborated with the visual merchandising team to strategically design displays, optimising product placement to drive more than £10,000 in revenue.
• Constantly encouraged customer satisfaction and cultivated repeat sales from exceptional service which resulted in over 100 positive reviews.

BSc in Psychology with Education – UNIVERSITY COLLEGE LONDON (2026-05)

A-Levels in Psychology (A), English Literature (A), Sociology (A) – SWANLEA SCHOOL (2021-09 – 2023-08)