Shivraj
Peer Mentor
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About
Enthusiastic and dependable university student with hands-on experience in pharmacy customer service, peer mentoring, and academic programmes. Strong communicator with proven organisational and problem-solving skills. Committed to delivering excellent customer service in fast-paced, team-based environments.
Experience
Peer Mentor - Harris Invictus Academy Croydon - Croydon
(2023-09 - 2024-07)
- Supported younger students with academic tasks and emotional well-being, promoting a positive and inclusive school environment.
- Built strong communication and active listening skills by offering guidance and support during one-on-one sessions.
- Demonstrated responsibility, patience, and leadership by being a reliable point of contact for peers.
Pharmacy Counter Assistant - Mayday Community Pharmacy - Croydon, Surrey
(2024-07 - 2024-08)
- Assisted customers in locating medicines and health devices suited to their needs, guiding them in distinguishing between various products.
- Handled billing at the till for a range of customers and took responsibility for pricing and stocking items in their designated areas.
- Completed regular checks around the pharmacy to ensure that products were easily accessible, recognising that customers often need to find items quickly.
- Responded to product enquiries, providing support to help customers make informed decisions.
- Reviewed order information against the computer database.
Education
BSc - Dietetics - Coventry University (2025-01)
A Levels - Biology, Chemistry, Sociology - Harris Invictus Academy Croydon (2025)
GCSEs - Mathematics (7), English Language (7), English Literature, Combined Science, Computer Science, Geography, Spanish - Harris Invictus Academy Croydon (2023)
