Operations Manager
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Expertise in content moderation, policy development, process optimization and scaling high-performing teams.
Over 5 years of experience specializing in Trust and Safety within the tech industry with a proven track record of leading and managing large teams in a fast-paced, high-volume environment, ensuring optimal performance and operational efficiency. Demonstrated expertise in team development, performance management, and process optimization, consistently exceeding targets and meeting SLAs/KPIs.
Media Communications | Universidad Bicentenaria de Aragua, Venezuela (2010-2016)
