Steph
Customer-focused professional with over 10 years of retail and customer service experience
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About
Customer-focused and motivated professional with over 10 years of experience in retail, customer service, and administration. Skilled in cash handling, stock control, sales, and providing excellent service to diverse customers. Strong communicator with proven teamwork, multitasking, and problem-solving abilities. Committed to continuous learning and delivering high-quality results.
Experience
Sales Assistant - Card Factory - Barking, UK
(2016-04 - 2021-01)
- Delivered excellent customer service in a fast-paced environment.
- Handled transactions & managed cash with accuracy.
- Supported team members & contributed to achieving sales targets.
- Maintained stock levels, organized displays, & ensured store presentation.
Sales Assistant - New Look - Barking, UK
(2014-04 - 2016-02)
- Assisted customers with purchases & styling advice.
- Operated tills & processed payments.
- Ensured floor stock was replenished & displays were attractive.
Optical Assistant - Aquila Opticians - Barking, UK
(2012-06 - 2013-08)
- Supported optometrists with patient care and appointment scheduling.
- Assisted customers with eyewear selection and adjustments.
- Processed payments and maintained accurate records.
Receptionist - Private Office - Barking, UK
(2010-05 - 2011-12)
- Greeted visitors and managed front desk operations.
- Handled phone calls, bookings, and general administrative tasks.
- Ensured professional and welcoming first impressions for clients.
Warehouse Operator (Temporary)
(2026-07 - 2026-08)
- Picked and packed orders accurately and efficiently.
- Worked as part of a team in a fast-paced warehouse environment.
- Maintained stock levels and followed health and safety procedures.
Education
GCSE's - Maths & English

