Toni Bidgood

I’m a naturally curious and hands-on person who brings creativity and dedication to everything I do. I love learning new skills and constantly look for ways to improve things. My passion for cooking, gardening, and home renovation reflects my ability to plan, create, and see projects through from idea to completion, while upcycling and photography highlight my attention to detail and resourcefulness.

I enjoy reading and expanding my knowledge, which helps me adapt quickly and approach challenges with fresh perspectives and embrace change. Overall, I’m someone who is motivated, dependable, and enthusiastic about contributing ideas, solving problems, and adding value to any team I join.

Nearly 20 years in a customer services role in manufacturing. This has led me to liaising with staff, management and external partners to fulfil all I have been asked to be involved with to achieve realistic targets and drive business success. I have trained new staff, written training manuals and built strong relationships with over 100 independent business across the country.

Previously worked in hospitality creating a welcoming environment while managing the fast-paced demands of hospitality. I understand the importance of excellent customer service, building rapport with customers and ensuring every guest feels valued. I’m confident handling the day-to-day responsibilities of a busy environment, from coordinating staff and maintaining high standards of cleanliness and organisation to managing stock and keeping operations running smoothly.

My reliability, problem-solving mindset, and ability to stay calm under pressure make me well suited to contributing positively to nearly every environment

HND in Business & Finance

NVQ 2 - Customer Services

NV. Q 3 - Customer Services